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A brilliant opportunity to join a growing UK drinks business in a pivotal customer marketing role sitting at the heart of Commercial and Brand. Part of a globally respected, family-owned premium spirits portfolio, this business blends heritage craftsmanship with a progressive, brand-led growth mindset. With category-defining brands, strong UK momentum and significant international scale, the organisation combines long-term investment thinking with the agility to move quickly in market. The focus for this role is on shaping brands within market — owning activation strategy, driving execution excellence and influencing product choice across physical and digital retail environments.
Job Responsibility:
Lead and develop a small Customer Marketing team, setting clear standards and direction
Shape and execute omnichannel activation plans across Off Trade and online retail
Own and deploy multi-million-pound activation budgets, ensuring investment aligns to commercial priorities
Embed strong measurement & evaluation processes to drive ROI and continuous improvement
Build customer-focused activation strategies grounded in shopper insight
Partner closely with Sales, Brand, Finance and Supply Chain to ensure seamless delivery
Oversee agency relationships, ensuring high-quality output and cost control
Track performance through scorecards and planning forums to ensure delivery vs plan