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Change & Technology Audit Manager

United Kingdom, Cardiff · Job Posted July 03, 2026
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Job Description

The role is responsible for shaping and delivering change audit across the Group, but with a significant input into the technology audit planning too. A significant hire for the function, the purpose of the role is to elevate capability in relation to Change & Technology, whilst continuing to align the function to the Group Strategy – compounding growth whilst delivering technology-driven outcomes (e.g. AI, data-led & customer centric). There will be an opportunity to develop change assurance approaches and apply previous experience to the third line. This will be underpinned by a data-enabled audit approach. Furthermore, the role will take responsibility for elevating the expertise of the wider internal audit level in respect to auditing change assurance. This includes providing training on new audit technologies, mentoring team members on best practices, and leading initiatives to assess and improve control environments across the business. This is within the context of a Group-wide perspective across our UK and international operations, so some travel to international entities may be required. The role also provides leadership support by offering guidance on emerging and ongoing risks, and by continually assessing the wider audit landscape within Technology and Change. There is an expectation that the role will also assist to drive technology and AI usage in the function. Stakeholder management is critical, with this role offering interaction with senior managers at the top of the Group. The role requires proactive engagement on an on-going basis, essentially getting under the skin of the key change programmes that are on-going and being initiated.

Job Responsibility

  • Drive high-quality activity and challenge assurance outcomes across Technology & Change audits
  • Support the delivery of the Audit plan, with a Change & Technology focus including delivery and input into targeted areas
  • Responsibility for the oversight and management of Change (and some Technology) Audits across respective geographical entities
  • Coordinate with Key Stakeholders and Management for all Change Assurance, including where Audits cross into Technology space between entities
  • Undertake key stakeholder meetings and understand the Technology & Change Strategy and risk landscape
  • Attending (observing) key meetings across the Group associated with Technology & Change
  • Leverage first and second line tech, change and data insights to inform audit planning and coverage
  • Provide clear, concise reporting that connects control gaps to business impact and root causes
  • Manage co-source providers/contractors, ensuring value-for-money and consistent quality
  • Support recruitment and capability development for technology and change skills within the function
  • Keep ahead of emerging risks (e.g., AI adoption, change techniques, cloud security posture, API risk, platform resilience, data privacy changes)
  • Support the enhancement of the function's data analytics and technology audit capability
  • Support the leadership in the development of the Annual Audit plan, particularly from a change perspective

Requirements

  • Strong change experience and current technology knowledge, underpinned with excellent technical audit skills
  • Excellent communication and interpersonal skills
  • Effectively interpret change and technology risk to consider the wider business impact in a clear, concise and consistent manner
  • Credible influencer with senior stakeholders
  • Coaches and develops others
  • fosters psychological safety and high standards
  • Leadership and team management skills
  • Strong organisational and planning skills
  • Knowledge of relevant regulatory requirements
  • Integrity, Honesty & Professional Courage
  • Independence & Objectivity
  • Competency and Professionalism
  • Professional Scepticism
  • Experience and/or understanding in Change and Transformation, Technology Risk, IT Assurance, Cyber, or Technology Controls within a regulated or complex environment
  • Strong knowledge of technology control domains including ITGCs, IAM, cyber security fundamentals, change management and operational resilience
  • Proven practical experience/background in Technology and/or data delivery which support a wide technical understanding of technology interactions

Nice to have

Previous experience within the Insurance Sector

What we offer

  • Up to £3,600 of free shares each year after one year of service
  • 33 days holiday (including bank holidays) upon joining, increasing to up to 38 days (including bank holidays)
  • Option to buy or sell up to an additional five days of annual leave

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