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The Change Specialist supports the successful delivery of enterprise transformation initiatives across the organisation. Working closely with the Change Director and transformation teams, the role helps drive adoption of major change initiatives including AI adoption, ERP implementation, process standardisation and culture change. The role combines hands‑on execution of change management tools and methods with strong stakeholder engagement to ensure that transformation initiatives are understood, adopted and sustained across the organisation.
Job Responsibility:
Conduct change impact assessments to understand how initiatives affect teams, roles and processes
Perform stakeholder analysis and mapping to identify influence, support and resistance dynamics
Conduct change readiness and risk assessments
Support development of practical change and adoption plans aligned with transformation programs
Design and support interventions that enable behavioural adoption of new technologies and processes
Identify barriers to adoption and work with teams and leaders to address them
Support initiatives that increase utilisation, capability and confidence in new systems such as AI tools or ERP platforms
Track and refine key indicators of adoption and change effectiveness
Develop simple dashboards to monitor adoption, engagement and readiness
Support measurement of benefit realisation and change ROI
Work with program teams, business leaders and regional stakeholders to support change initiatives
Coordinate engagement activities that build awareness and ownership of transformation initiatives
Support development of clear communication and engagement materials
Assist with enablement initiatives that help employees adopt new technologies and processes
Requirements:
5 years' experience in change management, transformation, or consulting
Exposure to technology or digital transformation initiatives
Experience with tools such as change impact analysis, stakeholder mapping, readiness assessments and adoption tracking
Hands-on experience in driving adoption projects / programs in large organisations or multinational environments beneficial
Bachelor’s degree in Business, Technology, Organisational Psychology or related field
Change management certification (e.g., Prosci, ACMP) beneficial but not essential