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Change Manager

https://www.hsbc.com Logo

HSBC

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Location:
Australia, Sydney

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Category:
Consulting

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

This role is at Change Manager level and will be responsible for managing end to end planning of change management delivery on multiple small to medium sized initiatives across IWPB. The role involves working with project teams, creating change impact assessments, designing and delivering communications and training materials, and contributing to continuous improvement of the Change Community.

Job Responsibility:

  • Work with the project team to identify and manage stakeholders to ensure effective engagement of the business for the project and change deliverables
  • Complete in depth change impact assessment to ensure the impacts of any initiative on our people are clearly articulated and understood
  • Utilise the information from the change impact assessment to create clear plans that articulate the staging of change management delivery and ensure stakeholders across the business understand the change and proposed change management interventions
  • Liaise with internal teams and implementation front doors to ensure successful delivery of change management solutions and to negotiate windows for delivery
  • Design and deliver communications, training and other support material in consultation with business stakeholders to ensure alignment with the project outcome and business needs
  • Contribute to the continuous improvement of the Change Community by attending events, providing feedback, sharing experience/knowledge and supporting the development and improvement of the Change Community’s ways of working.

Requirements:

  • Bachelor’s degree in a Finance and/or business-related field or PROSCI with experience in end-to-end management of organisational change initiatives as a Change Manager
  • Ability to engage stakeholders at all levels in a complex organisational structure where there are competing priories
  • Proven track record of writing communications and creating training and other support materials for a broad range of audiences including leaders, the front line, operations and support functions
  • Ability to deliver successfully in an ambiguous environment where timeframes for deliver and/or solutions frequently change
  • Domain and product experience within financial services, or related industries
  • Hands-on experience of agile ways of working and human-centered design/design thinking.

Nice to have:

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

What we offer:
  • Tailored professional development opportunities
  • Competitive pay
  • Embedded flexible working culture
  • Market-leading subsidised private health cover
  • Free salary continuance insurance
  • Share match equity scheme
  • Enhanced parental pay and leave offering
  • Subsidised banking products and services
  • Bonus leave days
  • Wellness programmes including discounted gym memberships.

Additional Information:

Job Posted:
September 19, 2025

Expiration:
September 30, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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