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Change Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Bromsgrove

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Category:
Consulting

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Change Manager's primary purpose is to design and implement change across the group to achieve AFH's vision and strategic goals. As a key member of our business change team, you will work collaboratively across clients, advisers and colleagues to deliver our strategic change initiatives.

Job Responsibility:

  • Work across and build strong relationships with business stakeholders to shape and deliver a variety of change initiatives
  • Work with our digital transformation team to enable client, adviser, and enterprise adoption
  • Work with partner solution providers to ensure relevant change management and testing activities are included in their project plans for changes to the services they provide AFH
  • Identify, segment and analyse critical stakeholders and groups to build an effective stakeholder engagement strategy and plan, including an approach for potential stakeholder resistance
  • Inform and support communications through developing the vision and case for change, ensuring alignment with the project business case
  • Establish and coordinate client and adviser feedback groups to validate change efficacy of design and stakeholder impacts
  • Ensure client and advisers impact analysis and assessment of change readiness is undertaken for allocated change initiatives
  • Align changes to ways of working resulting from the project across different business areas and audience groups as required
  • Identify and analyse business change risks and prepare risk mitigation tactics
  • Manage benefits realisation through defining and measuring change metrics and monitoring progress, including readiness for go-live, lessons learnt post-go-live and completing a benefits realisation report at the project closure
  • Ensure projects have an effective transition into Business As Usual

Requirements:

  • Thorough knowledge of, and experience in, change management principles and methodology
  • Experience of implementing design thinking process for creative problem solving
  • Excellent communication skills and ability to build strong relationships
  • A self-starter who is able to use their own initiative
  • Exceptional ability to solve problems and think analytically
  • Ability to influence others and achieve common goals
  • Great organisational, project, and time management skills
  • Proficiency in business management, statistics, analytics
  • Knowledge of models and forecasting
What we offer:
  • Flexible working
  • Competitive holiday allowance
  • Annual buy & sell holiday scheme
  • Birthday off
  • Additional holiday days for long service
  • Annual Christmas and Summer parties
  • Contributory pension scheme with Royal London
  • Death-in-service benefit
  • Competitive salary
  • Discretionary annual bonus after one year's service
  • MediCash app for health and wellbeing
  • Discounted health club memberships
  • Free healthcare benefits
  • Tailored learning and development programmes

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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