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Change Manager

Bulgaria · Job Posted February 20, 2026
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Job Description

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

Job Responsibility

  • Plan & deliver change across concurrent initiatives. Build integrated change strategies and plans spanning communication, enablement/training, champions, and adoption measurement for programme workstreams
  • Stakeholder engagement & governance. Map stakeholders, define roles/decision rights, and run fit-for-purpose governance routines (steerco updates, forums, office hours) that align with programme guardrails and expectations
  • Change impact & readiness. Lead impact assessments for affected groups
  • baseline readiness
  • identify resistance points
  • co-create mitigation actions with relevant teams
  • Communication strategy and execution. Craft clear narratives and “what’s in it for me” messaging diverse audiences, from executive sponsors to end users
  • design multi-channel comms (Town Halls, Teams, SharePoint, enablement hubs)
  • Enablement & adoption. Design role-based training paths, -QuickStart guides, and -job embedded- aids for AI tools and agents
  • partner with Tool Champions to test features and translate updates into adoption actions
  • Benefits tracking and sustainability. Define measurement strategies, establishing clear success metrics and KPIs tied to adoption, usage and business outcomes. Instrument feedback loops and setup mechanisms for continuous improvement. Execute sustainment plans post-luanch to embed change into BAU processes to lock in value over time

Requirements

  • 3-6 years in change management for digital/technology transformations, ideally spanning enterprise platforms and modern SaaS
  • Demonstrated ability to handle ambiguity and make progress with incomplete information, using hypothesis-driven approaches and iterative learning
  • Proven track record managing multiple projects concurrently with structured prioritization and clear communication
  • Strong stakeholder management across all levels (exec sponsors, functional leaders, product/engineering teams, change champions)
  • Excellent communication skills—written, verbal, and visual—able to simplify complex AI concepts, frame trade-offs, and drive decisions
  • Hands-on experience designing and executing key change management deliverables (change strategy, impact/readiness, comms/training plans, adoption tracking)
  • Familiarity with AI productivity and developer tools (e.g., Microsoft 365 Copilot, GitHub Copilot, Cursor) and their enterprise adoption patterns

Nice to have

  • Certification or demonstrable experience with Prosci ADKAR
  • familiarity with KPMG change approaches
  • Exposure to tool governance and champion networks within a transformation operating model
  • Background in product management or delivery/project management, with proven ability to partner across technical and business teams to drive outcomes

What we offer

  • Flexibility, with remote and hybrid work options and 25 vacation days for a healthy work-life balance
  • Co-subsidized transportation & Multisport cards
  • Premium health insurance for fast and easy access to top healthcare services
  • Training policy for technical and other skills-related events, courses and certifications
  • Personal career development roadmap guided by performance evaluations
  • Self-care program offering psychological consultations & discussions for you and the team
  • Cozy office space designed for comfort and productivity
  • Exciting team events and company gatherings

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