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Position: Change Manager (Contract) Organisation: HM Courts & Tribunals Service (HMCTS) Location: Hybrid / UK-based (travel as required) Day Rate: £450 per day (Outside IR35) Contract Length: Up to 6 months initially (with potential extension) About the Programme: HMCTS delivers change across operations, technology and service design. Successful change requires structured planning, consistent implementation, and strong engagement with operational users to ensure adoption and benefits realisation. Join Our Team: We are seeking a Change Manager to lead the planning and delivery of change implementation across a portfolio of work, acting as the bridge between projects and operational users to ensure change is implemented safely and benefits are realised.
Job Responsibility:
Lead change implementation across a portfolio through close collaboration with central projects, change leads and operational stakeholders
Develop and manage change plans and lead on implementation activity
Manage and escalate risks, issues and dependencies to reduce delivery impact
Build trusted stakeholder networks (including senior stakeholders) and support effective communication of change
Produce clear change communications and champion consistent use of tools/processes to embed change
Support benefits validation to ensure intended benefits are enabled and measurable
Capture and share lessons learned and best practice to improve future implementations
Requirements:
Strong experience delivering business change and implementation in complex environments
Excellent stakeholder engagement, communication and writing skills
Confident managing change impacts, dependencies and adoption activity