Change Management Strategist Job at Randstad (Edmonton)

New

Deployment Strategist

As a Deployment Strategist, you'll work as part of a driven and creative team of...

Location

Chile

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred.
Experience in product development, delivery, and change management
Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners.
Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams.
Excellent communication and problem-solving skills
particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions.
A proven track record of taking ownership of complex, ambiguous projects and delivering results.
Adaptability to work across different customer environments, industries, and technical use cases.
Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks.
Ability to creatively map enterprise use cases and workflows to AI systems

Job Responsibility

Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents.
Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close.
Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team.
Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life.
Guide customers on best practices for deploying our products (e.g. ElevenAgents)
including agent design, agent orchestration, production readiness to maximize adoption and impact.
Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap.
Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers.

Fulltime

New

Ai Customer Strategist

Location

United States , Austin

Salary:

Not provided

Optimizely

Expiration Date

Until further notice

Requirements

Experience working in customer success, strategy consulting, onboarding, or implementation — ideally in SaaS or MarTech
Solid understanding of applied AI concepts, especially in marketing and digital experience contexts

Job Responsibility

Owns end-to-end customer relationship for an assigned portfolio from kickoff through steady-state AI adoption
Delivers defined onboarding programs, use case roadmaps, and QBRs tied to measurable Optimizely AI outcomes
Contributes reliably to team targets
Solves moderately complex customer challenges by adapting Optimizely AI best practices and AI strategy frameworks to varied client contexts
Identifies improvements to delivery templates, workshop formats, and onboarding playbooks within own engagements
Applies judgment to tailor known approaches
Escalates novel or high-risk situations to senior team members
Communicates progress, blockers, and outcomes clearly to customers, internal teammates, and immediate stakeholders
Collaborates effectively with Account Executives, Solutions Engineering, Forward Deployed Engineers, and Customer Success colleagues to deliver shared customer outcomes
Builds trust and credibility at the practitioner and manager level through consistent, quality execution

Fulltime

New

Adoption Strategist

This is a brand new Adoption Strategist role sitting at the intersection of adop...

Location

Argentina; Mexico

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

6+ years in implementation, solutions consulting/engineering, technical account management, or similar at a technical SaaS or AI-native company
Experience with voice AI, TTS, conversational AI, or developer-facing products
A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more
You think in systems but are creative: you're always asking 'how do we scale or automate this,' and building automations and workflows with AI tools is ingrained in how you work
Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy
Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward
Experience managing a high-volume book of business at scale, mid-market or commercial segment
Language Requirements - Must speak local language based on where this role is

Job Responsibility

Drive strong adoption by building and delivering scalable implementation and enablement processes that educate customers on best practices and get them to time-to-value quickly on their core use case
Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're the product expert for enabling both basic and complex use cases, and you're constantly the first to learn new products coming to market
Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption
Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region
Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases
Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Forward Deployed Engineering, GTM, Customer Experience, Product Marketing and Engineering)
Partner with leadership on high-impact initiatives that support the local GTM team and global results

What we offer

Innovative culture
Growth paths
Learning & development: annual discretionary stipend
Social travel: annual discretionary stipend to meet up with colleagues
Annual company offsite
Co-working: monthly co-working stipend

Fulltime

New

Marketing Manager, Korea

At Supercell, we craft immersive game worlds that inspire millions. Our dream is...

Location

South Korea , Seoul

Salary:

Not provided

Supercell

Expiration Date

Until further notice

Requirements

8+ years of experience in executing integrated marketing campaigns in Korea — gaming industry experience preferred
Proven track record managing end-to-end marketing campaigns and activations
Hands-on experience in digital, social, creator, influencer, and/or partnership marketing activations
understanding of local platforms, agencies, and channel execution
Demonstrated ability to manage multiple concurrent campaigns and partners with clear timelines, priorities, and accountability
Experience working with agencies and production partners
comfortable briefing vendors and setting quality bars
Excellent project management and prioritization — calm under ambiguity, proactive, ownership-minded, and effective when plans change
Strong stakeholder communication — able to align game teams, Regional Marketing leadership, and partners
comfortable presenting plans and results to senior audiences

Job Responsibility

Own the end-to-end execution of Supercell marketing campaigns, activations, and initiatives in Korea
Translate regional marketing strategy into concrete, high-quality go-to-market plans
Serve as the primary integration point across social, community, creator, esports, partnerships, and media workstreams
Lead day-to-day campaign and program execution in partnership with Marketing Strategists, Regional Marketing leadership, local execution teams, game teams, central marketing, and external partners
Manage timelines, budgets, and scopes to ensure campaigns ship on time and at a high quality bar
Balance quality and impact
recommend prioritization and scope adjustments when needed
Run structured campaign kick-offs with clear roles, POCs, timelines, deliverables, and escalation paths
Set creative and quality standards for market-facing activations
review outputs for brand and local fit

What we offer

Relocation support

Fulltime

Electrical & Controls Engineering Manager

Owens Corning, global in scope - human in scale. We are an international, public...

Location

United States , Fort Smith

Salary:

Not provided

Owens Corning

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Electrical Engineering or equivalent training, knowledge, and experience
Five years automation and control engineering experience in a plant, corporate engineering or related experience in a manufacturing environment
Electrical and Controls Design Engineering experience
Eligible for work in the United States without sponsorship now or in the future
Project scheduling skills
Developer (mentor, coach, guide)
General knowledge of control systems and design
General knowledge of TPM and maintenance processes
Strong knowledge of PLC based controls and HMI applications (Siemens & Allen-Bradley)
Knowledge of practical application of OSHA, NFPA, and ANSI standards

Job Responsibility

Provide electrical, controls and automation support to Automation projects, plant process, packaging and utility operations
Support Plant Maintenance and Operations teams in system and equipment troubleshooting and in technology transfer
Reliability Champion for Motor Circuit Analysis and Thermography PdM programs
Assist Corporate Engineering and Plant engineering with Automation projects
Lead Automation capital projects for the facility
Provide technical support to all operating and maintenance departments to help trouble shoot and diagnose issues related to PLC and HMI programs
Train maintenance technicians and operators on new technology to allow proper maintenance and trouble shooting
Enhance maintenance processes through equipment and systems analysis to identify opportunities for equipment or process modification, equipment replacement, or application of new technology
Actively develop and implement cost savings initiatives involving waste minimization, productivity improvements and other process optimization opportunities through an active partnership with the site's maintenance and operation teams
Support Break Down Analysis process and create One Point Lessons to support knowledge transfer

What we offer

Competitive compensation
quarterly bonus plan
Medical/Dental/Vision/Life Insurance/Disability/Supplemental Offerings
401k (Company Contribution regardless of employee participation – PLUS matching for employee contributions)
Paid Time Off (Vacation and 11 Holidays)
Employee Assistance Services
Stock Purchase Program

Fulltime

Host

First impressions count right? – we think so to! From the first encounter to the...

Location

United Kingdom , Manchester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a fast-paced, customer-facing role where your attention to detail and multitasking skills shine
A friendly, approachable personality that makes every guest feel like a VIP as soon as they arrive
Strong communication skills and the ability to think on your feet, whether you're checking in with guests or coordinating with the team
The ability to stay organized, manage reservations, and handle the guest flow without breaking a sweat
A passion for hospitality and a desire to make every guest's visit memorable, fun, and easy

Job Responsibility

Guest Experience Leader: Welcome guests with warmth and enthusiasm, making sure they feel right at home from the moment they walk through the door
Reservation Guru: Handle reservations with ease, confirming guest details and managing waitlists. Be proactive in adjusting and communicating any changes to wait times or seating arrangements to our guests and our front of house teams
Seating Strategist: Manage the table plan to ensure guests are seated in a timely manner while balancing the flow of the restaurant
Problem Solver: Address guest questions, concerns, or special requests with a helpful attitude, offering solutions and ensuring that any issues are resolved efficiently and professionally

Senior Social Media Strategist

Gupta Media is looking for an experienced Senior Social Media Strategist who wor...

Location

United States , Boston

Salary:

85000.00 - 100000.00 USD / Year

Gupta Media

Expiration Date

Until further notice

Requirements

Bachelor’s degree and 5+ years of experience in an agency or marketing role with a dedicated organic social media focus
Strong portfolio of successful campaigns, demonstrating creative storytelling ability across multiple social platforms that build awareness, engage new and existing customers, and increase conversions
Excellent communication and creative thinking skills with the ability to use data to inform strategic decisions
Outstanding writing, editing, and proofreading skills
Confident in presenting and defending social strategies to clients, stakeholders, and internal leadership teams
Driven to learn new things and constantly improve on current methods
Proactive and independent with the ability to work in a variety of media, meet tight deadlines, manage multiple projects simultaneously, and adjust as circumstances change

Job Responsibility

Develop and lead social media, content, and influencer strategies that drive client growth through audience insights, platform trends, and performance data
Act as a trusted client partner, leading planning discussions, presenting recommendations, and identifying opportunities across social channels
Collaborate with Creative and Paid Media to deliver integrated social campaigns
Lead influencer marketing campaigns from strategy to measurement and reporting
Mentor Social Media Managers to elevate the quality and strategic thinking of their social media work across accounts

What we offer

Health insurance
Dental insurance
Vision insurance
Pet insurance
Flexible and Dependent Care Savings Accounts
401(k) with up to 5% Safe Harbor contributions
Paid time off
Paid family leave
Commuting and wellness stipends
Opportunities for professional development and career growth

Fulltime

Principal Delivery Manager

At Horizontal Digital, we hold ourselves to one key belief: You're only as good ...

Location

United States

Salary:

Not provided

Horizontal Digital

Expiration Date

Until further notice

Requirements

Minimum 10+ years of experience leading digital projects/programs
A minimum of 5 years agency/consultancy experience. 7+ years preferred
Bachelor's degree preferred
Certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), PMI-ACP)
Experience and certifications in scaling Agile methodologies across an organization (e.g., SAFe Agilist (SA) or SAFe Practice Consultants (SPC)) preferred

Job Responsibility

Program Delivery: Lead one large program or multiple small programs that require multiple contributing project managers
personally manage complex and/or high-profile projects as needed
Delivery Consulting: Consult on delivery strategies to ensure success, including frameworks, tools, processes, etc. Drive agile and product delivery methods wherever possible. Solve complex delivery issues and modify processes as needed for each engagement to ensure success
Project Planning: Oversee and/or create and manage detailed project plans based on the delivery methodology/framework chosen, project scope, constraints, risks, and dependencies
Budget Management: Proactively manage your program/project budgets to ensure the work we're planning to deliver can be accomplished within the approved budget. Monitor weekly burn and velocity to develop burndown reports against remaining scope. Understand and report on project margin performance and revenue forecasting. Develop plans to course-correct if project begins to trend over budget
Risk Management: Proactively identify and mitigate project risks before they become issues. Triage projects in the red to identify a path to green. Escalate as needed to obtain support and solve risks before they become issues. Openly discuss risks with clients to ensure alignment and encourage collaborative solutioning
Client Partnership: Be the primary point of contact for clients in delivery to not only deliver consistent status, communicate risks, and manage deliverables – but also to build strong client relationships and be seen as a delivery leader and consultant
Scope Management: Fully understand the scope of work being delivered and consult with the team and client to manage to it consistently. Proactively prioritize scope where needed. Estimate, create, and deliver change orders as needed when scope deviates
Account Growth: Support Client Partner and Business Development teams to estimate, pitch, and scope work to new clients. Drive delivery strategies during the sales phase to ensure success post-sale. Partner with Client Partners to grow existing accounts
Tools Knowledge: Hold expert-level knowledge of standard PM tools, including Smartsheet and Atlassian suite (Jira

What we offer

Health insurance
Dental insurance
Vision insurance
Life insurance
Retirement plans
Paid time off
Paid holidays
Paid time off to volunteer
Paid parental leave
Flexible work environment

Fulltime

Select Country

Change Management Strategist

Job Description

Job Responsibility

Requirements

What we offer

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