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The Change Management Specialist is a key role focused on two core responsibilities: supporting the Director of Change Management in establishing a comprehensive change management function and collaborating with project teams and business stakeholders to drive successful adoption of change initiatives. This role involves developing tools, frameworks, and metrics to standardize and monitor change efforts while providing direct support to leaders and teams through strategy development, stakeholder engagement, readiness assessments, and communication planning. By fostering alignment, managing resistance, and promoting continuous improvement, the Specialist ensures that organizational change initiatives are effectively implemented and sustained, contributing to long-term business success.
Job Responsibility:
Supporting the Director in the establishment of the change management function, including: Change Enablement Tools
Change Governance
Success Metrics
Continuous Improvement and Innovation
Best Practices and Industry Trends
Feedback Loops
Driving change initiatives: Change Strategy Development
Stakeholder and Management Engagement
Change Readiness Assessment
Impact Analysis
Leadership Coaching and Support
Resistance Management
Communication Planning
Learning and Support
Role-specific focus: OCM Process Design & Function Build
Requirements:
Bachelor’s Degree/College Diploma in HR, OD, Education, Business, or related field
Prosci/ADKAR or similar certification preferred
10+ years of experience in an HR Business Partner (or equivalent) role
5–8 years of progressive experience in change management
Experience building or maturing an OCM function with demonstrated capability in process design and service model development
Strong written and verbal communication skills with experience creating presentations and training material
Proficiency in change management methodologies (e.g., ADKAR, Prosci)
Strong project and program management experience
Ability to work in a fast-paced environment while managing changing priorities
Collaborative, low-ego mindset with strong relationship-building skills
Able to navigate a complex, cross-functional global organization