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We are seeking a Change Management Specialist to drive transformation and continuous improvement within the Delivery team. This role focuses on shaping requirements for automation and process optimisation, supporting delivery into live operations, and partnering with internal and external stakeholders to enhance ways of working. The individual will be instrumental in assessing change impacts, enabling adoption, and contributing to the strategic roadmap of the function.
Job Responsibility:
Build strong, collaborative relationships with stakeholders to identify opportunities that improve the Delivery team’s ways of working
Engage confidently with senior stakeholders to discuss, negotiate, and advocate for changes in working practices
Maintain and groom a backlog of improvement initiatives, prioritising based on effort–benefit considerations
Plan, implement, document, enable, and monitor adoption of continuous improvement initiatives in partnership with cross‑functional teams
Apply tools and methodologies such as Excel, Power BI, Jira, data analytics, process modelling, documentation, and reporting to drive improvements
Assess changes originating outside the Delivery team, determining impact, optimising them collaboratively, and supporting their adoption
Provide support for urgent or short‑notice priorities aligned to the Fixed Connectivity Senior Delivery Manager
Requirements:
Experienced in a multinational environment
English proficiency at B2–C1 level
Minimum of 2 years’ experience in change management within an IT or telecom context
Skilled in project management frameworks such as PRINCE2 or equivalent
Familiar with Six Sigma, Waterfall, and Agile methodologies
An articulate communicator capable of engaging and educating stakeholders at all organisational levels
Proficient with Excel, Power BI, Jira, MS Teams, PowerPoint, and Word
Strong multitasking and team‑collaboration abilities
Comfortable working with ambiguity, analysing complex information, and developing processes from the ground up
What we offer:
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Meal tickets/ Private pension/ Vacation vouchers/ Cultural vouchers within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
23 days off
Special Paternal Program - 4 months of paid paternity leave