Change Management Program Lead, Citi

Citi

Location:
United States, Tampa

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

103920.00 - 155880.00 USD / Year

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Job Description:

The Change Management Program Lead is a strategic professional who stays abreast of developments within their own field and contributes to directional strategy by considering its application in their role and the business. This position requires developed communication and diplomacy skills to guide, influence, and convince others. There is a significant impact on the area through complex deliverables.

Job Responsibility:

Supports planning, directing and coordination of day-to-day activities for the function
works with project managers who have in-depth understanding of how areas collectively integrate within the subfunction to ensure they coordinate and contribute to the objectives of the change management function
works with project managers who create and signoff on program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
ensures program plans provided by project managers meet the needs as described in the change management program initiation documents
ensures project managers have identified all stakeholders and included in scope definition activities and understand the program schedule and key milestones
works with project managers to ensure business case cost benefit analysis is in line with business objectives
escalates program risks appropriately
creates the program risk management plan, if needed
works with project managers to identify if training and development needs have been assigned to personnel
directs the area supported through responsibility for delivery of end results
ensures essential procedures are followed and contributes to defining standards
appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

6-10 years of experience
negotiate skills with external parties

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

Additional Information:

Job Posted:
September 20, 2025

Expiration:
September 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Change Management Program Lead

Citi

Location:United States, Tampa

Category:IT - Administration

Contract Type:Employment contract