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Professionals in Change Management are responsible for helping individuals and teams successfully adopt new processes, technologies, or organizational strategies. They plan and execute activities that prepare, support, and guide employees through transitions—reducing resistance and increasing engagement. Their work focuses on the people side of change, using structured methods to ensure changes are understood, embraced, and sustained. They enable projects and initiatives to achieve their intended business outcomes through effective human adoption.
Job Responsibility
Conduct stakeholder and impact analyses with guidance
Draft communication and engagement content using templates
Support delivery of training and readiness activities
Collect and summarize feedback from stakeholders
Track adoption metrics and prepare simple progress summaries
Collaborate with senior change practitioners to improve materials and processes
Requirements
Bachelor's degree or equivalent combination of education and experience
5+ years of change management experience
Professional certificates may be required for the role- Prosci preferred
Good understanding of Change Management Methodologies, Design Thinking, Agile, Lean and DevOps Principles
Basic fluency in a wide array of mixed-method research methodologies
Familiarity with personas, stakeholder mapping, impact analyses, road-mapping and other user experience methodologies
Good interpersonal, organizational, time management, negotiation, and collaboration skills