Change Management Manager Job at Genuine Parts Company (Atlanta)

Change Management Manager

Location

Salary:

Not provided

Myticas Consulting

Expiration Date

Until further notice

Requirements

University degree in a relevant discipline such as Communications/Business or a combination of commensurate education and experience
7-10 years of fully focused change management experience
Experience in a project environment would be an asset
Proficient computer skills and competent with Microsoft Office programs
Excellent team building and leadership skills and experience
Skilled at motivating others
Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving
Strong interpersonal skills with an ability to build and maintain relationships
Strong oral and written communication skills
Demonstrated ability to manage competing priorities and integrate various tasks within a matrix or project environment

Manager - Service Management (Change Management Leader)

The Manager, Service Management, Enterprise Change Management provides leadershi...

Location

United States , Iselin; Phoenix; Westwood; Plano; Johnston; Pittsburgh; Medford; Charlotte

Salary:

150000.00 - 190000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
Five to seven plus years of experience in IT Change Management within a large scale enterprise environment
Demonstrated experience implementing, governing, and maturing ITIL based processes
Hands on experience with ServiceNow ITSM with direct ownership of the Change Management module
ITIL Foundation required, Intermediate or Expert preferred
ServiceNow System Administrator or Implementation Specialist strongly preferred
Strong proficiency with ServiceNow Change workflows, approvals, automation, and reporting
Working knowledge of CMDB, Incident Management, Problem Management, and Release Management
Strong communication, presentation, and documentation skills
Proven leadership, influence, and consensus building capabilities

Job Responsibility

Own and continuously improve the enterprise Change Management process aligned to ITIL principles and organizational objectives
Define, maintain, and enforce Change Management policies, standards, procedures, and governance models
Lead and develop a team of Change Management professionals to ensure consistent execution, quality, and compliance
Drive maturity of Change Management practices to support enterprise scale, regulatory expectations, and transformation initiatives
Own and enhance the ServiceNow Change Management module including workflows, approvals, automation, and integrations
Partner with ServiceNow platform teams to optimize configuration, reporting, dashboards, and automation
Ensure ServiceNow is consistently used as the system of record for all change activity and approvals
Assess proposed changes for technical risk, business impact, operational readiness, and production stability
Challenge change submissions to ensure alignment with risk tolerance, regulatory requirements, and service reliability expectations
Ensure cybersecurity, regulatory, and audit controls are embedded throughout the change lifecycle

What we offer

competitive compensation
comprehensive benefits including medical, dental, and vision coverage
retirement benefits
parental leave
flexible work arrangements
education reimbursement
wellness programs
paid time off exceeds local and state paid leave requirements

Fulltime

Manager - Service Management (Change Management Leader)

The Manager, Service Management, Enterprise Change Management provides leadershi...

Location

United States , Iselin; Phoenix; Westwood; Plano; Johnston

Salary:

150000.00 - 190000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
Five to seven plus years of experience in IT Change Management within a large scale enterprise environment
Demonstrated experience implementing, governing, and maturing ITIL based processes
Hands on experience with ServiceNow ITSM with direct ownership of the Change Management module
ITIL Foundation required, Intermediate or Expert preferred
ServiceNow System Administrator or Implementation Specialist strongly preferred
Strong proficiency with ServiceNow Change workflows, approvals, automation, and reporting
Working knowledge of CMDB, Incident Management, Problem Management, and Release Management
Strong communication, presentation, and documentation skills
Proven leadership, influence, and consensus building capabilities

Job Responsibility

Own and continuously improve the enterprise Change Management process aligned to ITIL principles and organizational objectives
Define, maintain, and enforce Change Management policies, standards, procedures, and governance models
Lead and develop a team of Change Management professionals to ensure consistent execution, quality, and compliance
Drive maturity of Change Management practices to support enterprise scale, regulatory expectations, and transformation initiatives
Own and enhance the ServiceNow Change Management module including workflows, approvals, automation, and integrations
Partner with ServiceNow platform teams to optimize configuration, reporting, dashboards, and automation
Ensure ServiceNow is consistently used as the system of record for all change activity and approvals
Assess proposed changes for technical risk, business impact, operational readiness, and production stability
Challenge change submissions to ensure alignment with risk tolerance, regulatory requirements, and service reliability expectations
Ensure cybersecurity, regulatory, and audit controls are embedded throughout the change lifecycle

What we offer

medical, dental, and vision coverage
retirement benefits
parental leave
flexible work arrangements
education reimbursement
wellness programs
paid time off

Fulltime

Change Management Manager – Affinity H and D Transformation

We are seeking an experienced Change Management Manager to lead the people, proc...

Location

Canada , Toronto

Salary:

39.50 CAD / Hour

Randstad

Expiration Date

July 09, 2026

Requirements

Minimum 5 years of experience in project management and/or change management within large, complex initiatives
Proven experience delivering large scale transformation programs (business, technology, operating model, or digital)
Demonstrated experience supporting front-to-back user experiences, spanning customer, operational, and internal users
Experience working in a consulting, advisory, or transformation-led environment is strongly preferred
Track record of managing multiple stakeholders across business, technology, and leadership teams

Job Responsibility

Lead end-to-end change management for the transformation program
Develop and execute comprehensive change strategies covering stakeholder engagement, communications, training, and adoption
Assess change impact across front-line users, operations, and leadership levels
Anticipate resistance and proactively design mitigation strategies
Partner with Program and Project Managers to integrate change activities into overall project plans
Track milestones, risks, dependencies, and readiness across workstreams
Support governance forums with clear, data-driven updates and recommendations
Ensure alignment between business outcomes, delivery plans, and user experience goals
Champion a holistic, end-to-end user experience across customer-facing and internal processes
Collaborate with UX, Product, Operations, and Technology teams to ensure changes are intuitive, usable, and adoptable

What we offer

Work-Life Balance
Hybrid - Tuesday, Wednesday, Thursday onsite
Team Culture: Be part of a great team known for its strong sense of community

Fulltime

Org Change Management Manager

We are seeking an experienced Organizational Change Management (OCM) Manager to ...

Location

United States , Richardson

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

Bachelors degree preferred
At least 3-5 years of organizational change management experience with large-scale technology transformations required
Proven track record leading change initiatives impacting 1,000+ employees
Experience managing change in organizations with highly tenured, resistant-to-change populations
Background in property management, HOA management, or similar service industries preferred
Experience with multi-wave, phased implementations
People leadership experience required
Knowledge of change management methodologies (ADKAR, Prosci, Kotter, etc.)
Strong understanding of adult learning principles and training coordination
Experience developing and executing multi-channel communication strategies

Job Responsibility

Develop and execute comprehensive change management strategies aligned with the ADKAR model or similar framework
Lead OCM initiatives from September 2025 through December 2027, ensuring seamless integration with program governance
Design and implement wave-based change management approaches that minimize redundancy while maximizing lessons learned
Partner with Program Manager to ensure change management is fully integrated into governance structures, not treated as an ad-hoc effort
Drive adoption across an organization with highly tenured, influential staff who have natural resistance to change
Develop comprehensive communication plans synchronized with each implementation wave
Segment stakeholder groups (staff, board members, homeowners, partners) and tailor messaging to address unique needs and concerns
Create communication templates, content library, and playbooks for each wave
Implement multi-channel communication delivery (email, intranet, push notifications, virtual meetings, printed materials)
Conduct regular Q&A sessions and milestone announcements to reduce uncertainty and build trust

Senior Manager Change Management Technology Transformation

The Sr. Manager, Change Management is a critical leadership role responsible for...

Location

United States , Secaucus

Salary:

150000.00 - 180000.00 USD / Year

Quest Diagnostics

Expiration Date

Until further notice

Requirements

10+ years of experience in Change Management, Organizational Development, or Program Management within large, complex organizations
Minimum 5 years of direct, hands-on experience leading change management for major ERP (SAP, Oracle) or EHR (Epic, Cerner) system implementations
Proven ability to manage change across thousands of users spread across multiple geographies and diverse functional roles (e.g., clinical, technical)
Exceptional communication (written and verbal), presentation, and interpersonal skills. Expert proficiency in organizational change methodologies (e.g., ADKAR, Prosci)
Demonstrated ability to influence senior executives
Ability to utilize process improvement methodologies (Lean, Six Sigma) to integrate process change into the change management approach
Bachelor’s degree in Business Administration, Industrial & Organizational Psychology, Human Resources, or a related field

Job Responsibility

In alignment with Quest's Organizational Agility Program, design and execute a holistic, people focused phased change management strategy utilizing models such as ADKAR or Kotter's 8-Step Process or People Centered Implementation (PCI)) encompassing communications, sponsor roadmap, stakeholder engagement, training, readiness assessments, and resistance management for all impacted groups
Converge people, process, systems & technology to benefit the internal end-users and external customers
Assess the downstream impact on patients, provider, partners, payors and employees and develop strategies to manage their interaction with the Epic systems
Conduct comprehensive Change Impact Assessments (CIA) by role and process, quantifying the scope of change and identifying specific training and communication needs
Establish and monitor adoption metrics, user satisfaction scores, and proficiency levels post-go-live, adjusting interventions as necessary
Develop transparent internal and external communications to build awareness, maintain excitement, manage expectations and ensure stakeholder engagement
Proactively identify areas of potential resistance (cultural, technical, or process-related) and develop targeted countermeasures
Maintain inventory of changes across different business & stakeholder groups. Establish feedback loops and rapid response teams to address adoption challenges during deployment waves
Build and manage a dedicated change ambassador network of change agents & super users
Align change plan to all program/project timelines and governance standards

What we offer

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan

Fulltime

FLEX Senior Manager, Change Management and Communications

The Senior Manager, Change Management and Communications will be responsible for...

Location

United States , Bethesda

Salary:

53.07 - 71.73 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

5-7+ years’ of relevant professional experience (change management, stakeholder engagement, communications or deployment strongly preferred)
4-year degree from an accredited university in Communications or related major
Experience translating complex topics, concepts, business strategies and data into clear, concise and compelling communications
Possess exceptional written and oral communication skills
Experience developing associate-facing communications or demonstrated ability to adapt, develop and deliver upon communication needs
Strong personal leadership, organizational, relationship-building and negotiation skills
Self-starter with confidence, enthusiasm and strong customer service orientation
Ability to be detailed oriented, while maintaining alignment with broader organization objectives
Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
Ability to juggle multiple projects and many stakeholders

Job Responsibility

Assist with communications content creation, review + approval and distribution processes
Manage the drafting and review of communications for various stakeholder and audience groups, including General Manager and hotel associate communications, webinar decks, job aids and other creative assets
Continually monitor and improve the effectiveness (e.g., distribution, content management, readability) of communications
Support the Senior Director, Change Management and Communications, to ensure critical items and/or issues are communicated to impacted hotels effectively
Assist with the change readiness survey analysis, identifying key themes and insights and synthesizing findings to inform change communications
Partners with the Senior Director and colleagues to manage and maintain a comprehensive communications plan
Maintains and executes the communications plan working closely with Change Management + Communications, Continent, Deployment, Learning and other teams to meet defined success measures
Develops and coordinates required deliverables through a formal review process while adhering to style and quality guidelines and delivering against tight timelines (e.g., email communications, webinars, job aids, change readiness survey analysis, etc.)
Develops and supports execution of change communications deliverables, including – but not limited to – webinars, email messages, PowerPoint presentations, job aids, change guides, etc.
Develops targeted communications for associates describing change, rollout measurements and milestones

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave (for full-time positions)
paid sick leave
PTO balance
minimum of 9 holidays annually

Fulltime

Senior Manager, Change Management and Associate Engagement

As the Sr. Manager, Change Management and Communications you will be responsible...

Location

United States , Bethesda

Salary:

110400.00 - 176900.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
graduate degree preferred in Communications, Marketing, Organizational Development, Business Management, or Related Field
Minimum of six years of experience supporting or leading change management, communications, employee engagement
Experience influencing business leaders, providing communication and change management support

Job Responsibility

Design and execute effective communication and change management strategies that reduce risks, inform and inspire and drive adoption of new processes, technologies and/or behaviors
Manage multiple priorities on time in a fast-paced, rapidly evolving work environment
Lead the execution of key change management deliverables including focus groups and insights gathering, impact assessments, risk analysis, stakeholder analysis and more
Lead the creation, review and distribution of internal communications and engagement tactics including presentations and talking points, direct email, webinar development and execution, creative content and videos, intranet UI, and more
Partner with HR teams to measure success in support of full life-cycle deployment efforts as well as ad-hoc projects - from assessment to implementation to sustainment
Identify and resolve issues and risks, provide timely updates to leadership
Provide input to ensure learning programs, training, and support materials are effective
Manage senior level clients/stakeholders within and outside of HR to translate business needs into change and engagement solutions
Write and edit clear and concise communications
create visually appealing materials

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

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