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Change Management Lead – ERP Transformation

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Infovity

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Location:
Canada

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a dynamic and experienced Change Management Lead to drive the people-side of change for a large-scale ERP transformation initiative. This role is critical to ensuring successful user adoption and business readiness through structured change management strategies, communication, and training programs.

Job Responsibility:

  • Develop and execute comprehensive Change Management Plans aligned with ERP transformation goals
  • Apply a structured methodology (e.g., Prosci, Kotter, ADKAR) to lead change management activities including stakeholder engagement, impact assessments, communications, training, and readiness
  • Partner with functional leads, project managers, and business leaders to identify and manage change impacts across business units
  • Design and implement stakeholder engagement strategies to ensure buy-in from all levels of the organization
  • Build and execute communication plans to provide clear, consistent messaging about the ERP implementation
  • Lead the design and deployment of end-user training programs to ensure proper understanding of ERP processes and tools
  • Define and measure success metrics, monitor change adoption, and identify areas of resistance or risk
  • Support the creation of business process documentation, SOPs, and user manuals in coordination with the ERP implementation team
  • Facilitate change network forums, super user programs, and leadership alignment workshops
  • Provide hands-on support during key ERP milestones such as User Acceptance Testing (UAT), Go-Live, and Hypercare

Requirements:

  • 10+ years of overall experience
  • 3+ years of experience in Change Management
  • Minimum of 2 years in ERP implementations (e.g., Oracle, SAP, Workday, NetSuite, Dynamics)
  • Experience with enterprise transformations including Finance, Supply Chain, Procurement, HCM, or Manufacturing modules
  • Demonstrated ability to lead large-scale organizational change initiatives across cross-functional teams
  • Strong understanding of ERP systems, business processes, and organizational impacts
  • Excellent communication, presentation, and facilitation skills
  • Strong interpersonal skills with the ability to influence and engage stakeholders at all levels
  • Agile mindset and ability to thrive in a fast-paced, evolving environment
  • Bachelor’s degree in business, Organizational Development, HR, Communications, or a related field

Nice to have:

  • Experience working with offshore/nearshore teams
  • Prior experience in professional services, healthcare, public sector, or manufacturing industries
  • Familiarity with project management tools (e.g., Smartsheet, Jira, MS Project)
What we offer:
  • Medical, Dental, and Vision insurance
  • Two weeks of paid vacation per year
  • One week of paid personal days per year

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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