Change Management & Cross Border Business Control Sr Lead, Citi

Citi

Location:
United States, O'Fallon ▼
Jacksonville
Charlotte

Category:
Finance

Contract Type:
Employment contract

Salary:

134960.00 - 202440.00 USD / Month

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Job Description:

The Change Management & Cross Border Business Control Sr Lead - Senior Vice President position will support US Retail Bank by developing and maintaining oversight routines for cross-border activities; ensuring compliance with regulations; conducting risk assessments; and collaborating with stakeholders to improve control frameworks. This role also involves delivering reports, providing training, and participating in initiatives to improve control processes.

Job Responsibility:

Develop, implement, and maintain effective oversight routines for cross-border activity, ensuring compliance with relevant regulations
Conduct regular risk assessments and identify potential vulnerabilities within cross-border operations
Collaborate with business stakeholders to implement corrective actions and enhance control frameworks
Monitor regulatory changes and industry best practices, adapting our controls to maintain compliance
Prepare and deliver reports to senior management on control effectiveness and emerging risks
Provide training and guidance to business units on cross-border compliance policies and procedures
Participate in cross-functional initiatives to improve efficiency and effectiveness of control processes
Implement a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes, highlighting risk and escalating concerns in a timely manner
Champion MCA best practices transformation, and execution consistency across business/functions
Engage in other Change Management routines to support the broader team as needed.

Requirements:

10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Strong understanding of Cross Border Activity Policy and related Standards
Excellent analytical, problem-solving, and communication skills
Ability to work independently and collaboratively within a matrix organization
Ability to identify, measure, and manage key risks and controls
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Expert knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Expert understanding of compliance laws, rules, regulations, and best practices
Deep understanding of Citi’s Policies, Standards, and Procedures
Strong leadership, decision-making, and problem-solving skills
Strong analytical skills to evaluate complex risk and control activities and processes
Ability to deliver compelling presentations and influence executive audiences
Strong sense of accountability and ownership, with strong results orientation
Excellent communication skills
ability to engage and inspire across stakeholder groups
Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards.

Additional Information:

Job Posted:
September 20, 2025

Expiration:
September 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Change Management & Cross Border Business Control Sr Lead

Citi

Location:United States, O'Fallon ▼JacksonvilleCharlotte

Category:Finance

Contract Type:Employment contract