This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Lead the logistics coordination on business aircraft fleet wide issues within the Technical Services organization and with other impacted stakeholders
Negotiate the logistics plan and support commercial discussions, as required, with suppliers to ensure flawless execution and deliverables are met on time
Ensure supplier is tracking to Action Plan, and follow up on progress and report any roadblocks for escalation to management
Document outcome of negotiations and build information packages to communicate the implementation strategies to impacted stakeholders
Participate to various internal meetings such as IWT (Integrated Work Team), CSRB (Customer Policy Review Board), to get familiar with projects or new option offerings that will require us to work with suppliers to develop alternative strategies or sources of supply
Engage supplier over specific customer issues for recovery
Seek creative solutions to problems
Seek cross-functional support and swift resolution to in-service customer fielding issues
Ensure supplier readiness for suppliers attending customer advisories as required
Represent ISSM (In Service Supplier Management) in internal and external meetings with suppliers and all disciplines within Customer Support
Requirements:
Bachelor’s degree in business or project management
5-7 years industry experience, preferably in a supply chain role
2 years of experience in customer service
system knowledge of SAP, Outlook, Microsoft Word, Excel, PowerPoint, ERD and Team Center
basic understanding / knowledge of technical drawings
excellent communication, effective negotiation skills and project management skills
proficient in English, spoken and written
fluent in French
team player
demonstrate strong organizational skills
autonomous
detailed oriented
enjoys taking initiative and ownership
available to be on call after regular working hours on an 'as required' basis
available to travel 'as required'
What we offer:
Insurance plans (Dental, medical, life insurance, disability, and more)