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We are seeking an Informatic Project Specialist to coordinate software and hardware configuration projects across Vodafone’s networks, delivering support for major applications used by international Vodafone operators. The individual will work within the Network Operations Centre, supporting change management processes, ensuring prioritisation, risk identification, and timely execution of corrective software/hardware activities within a structured procedural framework.
Job Responsibility:
Coordinate software and hardware correction projects across Vodafone telecom applications
Plan activities and allocate resources for implementation projects aligned with network development needs
Act as an escalation point for deviations from the initial project plan
Adjust project execution plans and escalate high‑complexity issues according to the escalation matrix
Manage risks associated with software and hardware implementation activities
Identify improvement areas in implementation processes and define corrective recommendations
Deliver regular reports, briefings, and recommendations on project progress and performance
Ensure project execution complies with client requirements and relevant procedural frameworks
Conduct scheduled reviews of telecom configuration projects to achieve agreed KPIs
Maintain and update the ticketing platform to reflect ongoing activities
Requirements:
A clear and confident communicator with strong interpersonal skills and a professional, positive approach
Skilled in analytical and synthetic thinking with the ability to assess complex technical situations
Able to make urgent decisions under time pressure and operate effectively in demanding situations
Adaptable, flexible, and comfortable managing change
Holds a bachelor’s degree in a technical field (e.g., Electronics and Telecommunications, Automation, Computing, Informatics)
Experienced in fixed and mobile service technologies
Brings 2–3 years of technical expertise in the IT/Telecom field and 1–2 years in coordinating software/hardware development activities
Knowledgeable of ITIL/eTOM frameworks
Possesses multicultural or multinational working experience (preferred)
Speaks English, with additional languages such as German, Italian, or Spanish considered an advantage
Nice to have:
Multicultural or multinational working experience
Additional languages such as German, Italian, or Spanish
What we offer:
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
Special Paternal Program - 4 months of paid paternity leave