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We are looking for an experienced Change Management Consultant to support a healthcare organization in Memphis, Tennessee through a period of significant transformation. This Long-term Contract position will guide enterprise change efforts while also helping establish a more formal and scalable change management framework. The consultant will work closely with leaders, sponsors, and project teams to strengthen readiness, improve adoption, and support sustained results across high-visibility initiatives.
Job Responsibility:
Develop and lead comprehensive change strategies for complex initiatives, from early planning through adoption, reinforcement, and long-term sustainment
Support several major organizational efforts at the same time, ensuring change activities remain aligned across competing priorities and timelines
Evaluate stakeholder impact, organizational readiness, and potential resistance, then turn findings into practical recommendations and action plans
Advise executive leaders and project sponsors on change risks, workforce preparedness, and adoption considerations that influence key decisions
Partner with communications teams to create messaging that is clear, relevant, and grounded in the day-to-day experience of affected employees
Coach leaders and people managers on effective change leadership practices that build engagement and encourage adoption
Establish methods to measure success, including readiness assessments, pulse surveys, utilization tracking, and other adoption indicators
Monitor resistance trends and implementation challenges, recommending mitigation steps and escalating issues when necessary
Help build and formalize the organization's change management approach, including program structure, common language, tools, and intake processes for future initiatives
Requirements:
Demonstrated experience leading organizational change for large, high-impact initiatives within complex enterprise environments
Strong background in change management strategy, stakeholder engagement, user adoption, and readiness assessment
Ability to interpret business process changes and translate them into clear adoption plans for affected teams
Experience advising senior leaders and project sponsors on people-side risks, resistance points, and change planning priorities
Familiarity with structured change management methodologies such as Prosci
certification is highly preferred
Proven ability to define measurement approaches and use adoption metrics to refine change strategies
Excellent communication, facilitation, and coaching skills, with the ability to influence across multiple levels of an organization
Healthcare industry experience is preferred, and exposure to business process re-engineering or compensation-related change work is a plus