Change Management Consultant - Senior, Randstad

Randstad

Location:
Canada, North York

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Our client seeks a consultant to support the successful adoption of new technologies, systems, and ways of working through its ambitious Transition Program. This is a unique opportunity to play a critical role in advancing digital innovation across a multi-agency environment in the transit ecosystem.

Job Responsibility:

Design and execute comprehensive change management strategies to support the goals of the Transition Program
Conduct readiness assessments and change impact analyses to identify gaps and areas requiring focus and support
Develop and execute a detailed change management strategy aligned with project milestones tailored to the Transition Program
Create a structured change roadmap, integrating communication, training, and engagement plans
Identify and map key stakeholder groups to understand their needs, concerns, and levels of influence, ensuring their concerns are addressed and their input is incorporated into plans
Build and maintain relationships with stakeholders across all levels to ensure alignment and support for change initiatives
Develop and execute communication and engagement strategies and tactics to ensure employees understand, accept, and adopt new technologies and processes
Collaborate with key stakeholders both at the program level and the project level to design and develop compelling, user-friendly materials (e.g., FAQs and infographics) that articulate the Program’s mission, benefits, and progress
Tailor messages for diverse audiences to ensure clarity and relevance
Monitor and address feedback to improve communication effectiveness
Serve as a point of contact for stakeholders to raise concerns and seek guidance during the transition
Partner with key stakeholder groups to co-create training and knowledge transfer materials to equip impacted employee groups with the information and skills needed to succeed in the post-transition world
Organize and facilitate workshops, training sessions, and focus groups to ensure clear understanding and adoption of changes
Establish and track metrics to measure the success of change management initiatives, such as adoption rates, training completion, and employee satisfaction
Provide regular updates and recommendations to leadership on progress and areas for improvement
Work closely with project managers, organizational leaders, and vendors to align change management efforts with overall program goals
Develop a roadmap for change activities aligned with project milestones, ensuring change initiatives are delivered on time and align with broader program deliverables

Requirements:

8+ years’ experience in change management, preferably in large-scale digital transformation programs
Strong understanding of digital technologies and their impact on business operations and culture
8+ years’ experience working on projects related to digital transformation change management
Excellent communication, presentation, and facilitation skills, with the ability to simplify complex information
Proficiency in change management frameworks and methodologies
Analytical mindset with the ability to assess change impact, interpret data, and refine strategies accordingly

What we offer:

Lead change in a high-impact digital transformation program
Work on a meaningful initiative affecting transit systems
Collaborate with a cross-functional team of internal and external stakeholders
Hybrid work model offering a balance of remote flexibility and in-person collaboration
Gain experience within a growing and future-focused organization

Additional Information:

Job Posted:
May 20, 2025

Expiration:
June 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Change Management Consultant - Senior

Randstad

Location:Canada, North York

Category:IT - Administration

Contract Type:Not provided