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Change Management & Communications Specialist

tier4group.com Logo

Tier4 Group

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Location:
United States , Peachtree Corners, Georgia

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a Change Management & Communications Specialist to support enterprise-level transformation and post-integration initiatives. This role will focus on developing and delivering clear, engaging communications and training that help employees understand, navigate, and adopt organizational changes. The ideal candidate can simplify complex concepts into practical, easy-to-understand messaging and create content that resonates across a diverse, distributed workforce. You’ll play a key role in ensuring employees are informed, supported, and prepared for what’s changing and why it matters.

Job Responsibility:

  • Support the development and execution of change management plans for key initiatives
  • Create clear, audience-focused communications that drive awareness and understanding
  • Break down complex business, process, and system changes into simple, relatable messaging
  • Partner with stakeholders and subject matter experts to develop training and supporting materials
  • Coordinate communication and training activities aligned to project timelines and milestones
  • Deliver communications across multiple channels (email, Teams, digital platforms, and in-person materials)
  • Manage content updates, reviews, and approvals while maintaining accuracy and consistency
  • Gather feedback and monitor adoption to help refine communication and engagement strategies
  • Collaborate with cross-functional teams to ensure alignment with business needs
  • Identify potential risks or gaps in adoption and recommend solutions to improve engagement

Requirements:

  • Bachelor’s degree in Communications, Business, Organizational Development, or related field (or equivalent experience)
  • 5–8 years of experience in change management, internal communications, training, or similar roles with a focus on technology/system implementations (Workday, ERP, HRIS, etc.)
  • Experience owning and leading change initiatives, including post-acquisition or large-scale transformations
  • Strong communication skills with the ability to tailor messages to different audiences
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience in distributed, frontline-heavy environments (hospitality, retail, theme parks, QSR, etc.)
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Ability to influence and collaborate across teams without direct authority
  • Comfortable working through ambiguity and evolving priorities
  • Proficiency with Microsoft 365 tools (Outlook, Teams, Word, PowerPoint, SharePoint)
  • A collaborative, proactive approach with a focus on helping people succeed through change

Additional Information:

Job Posted:
April 01, 2026

Work Type:
Hybrid work
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