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Change Management and User Acceptance Testing Senior Analyst

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Citi

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Location:
India , Mumbai

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

CSDO – Ledger function within Controller is responsible for partnering with the Global Process Owners in Finance to transform the end-to-end Global Operating Model for all Financial Books and Records processes, platforms, and results. The is a role in CSDO- Ledger-Change Management team based out of Mumbai location. Overall object of this function is SDLC project coordination, User acceptance testing, ensure all change management processes are followed and support production go-live.

Job Responsibility:

  • The position requires in-depth knowledge about Software Development Life Cycle and stakeholder management
  • It would require excellent knowledge in software testing life cycle and preparation of the Testing related document like, test plan, Defect status report, Test cases and test closer documents, etc.
  • Help ensure coordination between various internal partner, ensure all testing plans are shared and communicated, so application testing between all is harmonious
  • manage project change with respect to testing, in accordance with the change management plan to control scope, quality, schedule, and cost
  • defect management and remediation facilitation
  • Ensure Test Plan/test cases & RTM are prepared on time and are in-lines with both BRD and FRD.
  • Present the test scenarios & test cases to key stakeholders as applicable and seek sign-off/approval on timely basis.
  • Participate in actual User Acceptance Testing and ensure all test scenario & test cases are covered.
  • Log defects and ensure they are re-tested & closed within set timelines.
  • Schedule the defect triage call and co-ordinate with Technology partners for closing the defects.
  • Present the results to stakeholders and ensure sign-off/approvals are secured within release timelines.
  • Participate in production go-live activities and ensure all setup related queries are handled.
  • Preparation of the STLC related documents like Test plan, Test cases, RTM, Defect Log and Test closer documents.
  • Liaise with business for the status providing update on the various project.
  • Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands.
  • Pro-active in communicating the issues to senior stakeholders and representing the team on various forums.

Requirements:

  • At least 4- 7 years of experience in SDLC & STLC
  • Hands-on experience in stakeholder management & co-ordination with senior stakeholders
  • In-depth knowledge of banking & financial products and services
  • Worked on Financial Systems in technology and a functional role
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation skill to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
  • Technical ability: Microsoft Excel, Data Analysis, Microsoft PowerPoint
  • Bachelor’s Degree/University degree or equivalent experience
  • Master's Degree preferred
  • PMP, Prince2 preferred

Nice to have:

  • Sql (Nice to have)
  • Experience in preparing project documentation, reports and presentations

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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