Change Management and UAT Analyst Job at Citi (Mumbai)

Change Management & Enhancement - UAT Analyst

The UAT Analyst will be responsible to handle the end to end delivery of critica...

Location

Philippines , Taguig, BGC, Metro Manila

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years relevant work experience in large financial services, consulting, shared services’ operations related or similar industry
With basic understanding of financial and regulatory reporting is preferred
Extensive experience on Software Development Life cycle in the area of Change Management for Data Warehousing, finance and risk related systems
Strong and demonstrated implementation and project management, leadership and execution skills
Outstanding written and oral communication, influencing and presentation skills – must be able to present and influence across organization level and functions
Knowledge of Citi’s financial and risk systems, financial and regulatory reporting processes and organization is preferred
Proficient in MS Excel and familiar with dashboard creation
Background in Tableau, SQL will be an advantage
Advanced Microsoft Office skills
Bachelors degree graduate

Job Responsibility

Contributes to the design, roll-out and governance of financial solutions
Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
Assists in setting business and information architecture standards for Finance
Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
Resolves complex problems or transactions, where expertise is required to interpret policies, guidelines or processes
Manages one or more processes, reports, procedures or products, and considered analytical or procedural "expert" representing a unit or team on cross-function process or project deliverables
May supervise day-to-day work of junior level employees
Performs other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
We empower our employees to manage their financial well-being and help them plan for the future
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses

Fulltime

Order Management Analyst

We're looking for an Order Management Analyst to support our global order valida...

Location

India , Bengaluru

Salary:

Not provided

Fivetran

Expiration Date

Until further notice

Requirements

2–3 years of experience in Order Management, Deal Desk, Billing, or QTC support roles at a SaaS or software company
Hands-on experience with Salesforce and a working understanding of NetSuite
High attention to detail and strong documentation discipline
Comfortable managing tasks across multiple systems and troubleshooting data discrepancies
Effective communicator who can coordinate with global counterparts and follow through independently
Eager to learn, improve processes, and contribute to a global operations team

Job Responsibility

Review closed/won opportunities in Salesforce for completeness, accuracy and policy compliance prior to final booking
Validate key order fields (contract terms, PO numbers, start/end dates, billing details, SKUs, seat counts, pricing) across Salesforce and NetSuite
ensure correct mapping to billing/ERP
Identify, document and escalate order issues or missing information
follow up with Deal Desk, Sales, Legal or other stakeholders until resolved
Monitor sync health between Salesforce, product systems and NetSuite
troubleshoot and help resolve common order flow errors and blocked SOs
Execute order setup and maintenance tasks (amendments, renewals, cancellations, SOWs) and maintain accurate order records and audit trails
Validate outputs from rule-based or AI-assisted reconciliation/validation tools produced by the senior analyst: confirm accuracy, flag false positives/negatives, and provide concrete examples for tuning
Participate in UAT and release testing for new products, SKUs, pricing models and system/automation changes

What we offer

100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Technology Business Analyst and Project Manager

Join Barclays as a Technology Business Analyst and Project Manager in Singapore,...

Location

Singapore , Singapore

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Knowledge of full cycle Investment Bank end to end processing
Project management and Business analysis skills and development lifecycle experience, working within IT, with proven delivery record and an ability to work in a demanding environment
Ease in working with matrixed and global environments
A proactive attitude towards problem solving and willingness to be a hands-on technologist
Prior experience within Markets Post Trade areas like payments, settlements, margining, confirmations or regulatory reporting and knowledge of how projects are run and managed in both waterfall and agile based environments

Job Responsibility

Manage requirements analysis and change delivery covering growth initiatives, regulatory mandates, simplification and controls within the APAC region
Work with Front, Middle and Back office users as well the Development and Quality Assurance (QA) teams to deliver change on time and with high quality
Understand and document the requirements of the respective business and operational
Work closely with software development teams to ensure user requirements are clearly understood and developed as specified
Gather development and testing estimates and work with the relevant product owners or project managers to include these in formal project plans
Manage various stakeholders across Front Office, Operations, Risk, Finance and Global Technology
Conduct comprehensive functional testing during the development process and work closely with the relevant users to complete user acceptance testing (UAT)
Identification and analysis of business problems and client requirements that require change within the organisation
Development of business requirements that address business problems and opportunities
Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations

What we offer

Structured approach to hybrid working
Supportive and inclusive culture and environment
Commitment to providing a supportive and inclusive culture and environment
Opportunity to embrace mobility, exploring every part of our operations as you build your career

Fulltime

Tech Analyst, Data and AI

Being part of Air Canada is to become part of an iconic Canadian symbol, recentl...

Location

Canada , Dorval

Salary:

Not provided

Air Canada

Expiration Date

Until further notice

Requirements

3-5 years of experience leading enterprise data warehouse development teams
Proven success in Agile environments and cloud-based data platforms, especially Azure and Snowflake
Expertise in building robust, scalable data pipelines for batch and streaming data
Proficiency in SQL, Python, stored procedures, and scheduling tools
Hands-on experience with ETL/ELT tools such as Azure Data Factory (ADF), Databricks, Snowflake, DBT and Talend
Skilled in implementing monitoring and alerting mechanisms for data pipelines
Strong capability in reviewing engineering deliverables for performance, scalability, and maintainability
Experience with prompt engineering and leveraging Generative AI (GenAI) to accelerate development and automate engineering workflows
Bachelor's degree in Engineering, Computer Science, Mathematics, or a related field
Excellent communication, problem-solving, and analytical skills

Job Responsibility

Manage implementation of solutions for exploratory data analysis and conducts implementation assessments based on Architecture Overview Documents (AOD) and Detailed Data Solutions
Provide accurate effort estimations and assess feasibility of proposed architectures and data models
Design and develop cost-effective, scalable ELT pipelines using reusable components and frameworks
Document pipeline implementation approach including scheduling, dependencies, error handling, monitoring, and alerting
Monitor and resolve alerts/failures in prod/non-prod environments
Review and approve pipelines developed by data engineers
Set up non-production and production environments including MFT flows, database/schema configurations, RBAC, cloud services, Git repositories, and defining appropriate branching strategies
Collaborate with stakeholders on UAT and production release strategies
Mentor and guide data engineers on best practices, business logic implementation, and quality assurance
Scramble and generate mock data for testing purposes

Fulltime

QA Analyst Ecom UAT (Fashion)

We are looking for a QA Analyst Ecom UAT (m/f/d) in the Global Customer Engageme...

Location

Portugal , Porto

Salary:

Not provided

Metyis

Expiration Date

Until further notice

Requirements

Bachelor's degree in IT or economics
Proven experience (minimum 3 years) as a QA Analyst Ecom UAT
Fluent in English
Experience in test planning, execution and reporting best practices
Proven knowledge of bug tracking systems and test management tools, ideally using Azure DevOps Test Plans
Effective communication with the ability to liaise between technical, business & management stakeholders
Strong understanding of business processes and workflows
Previous experience in Customer Master Data Management, Customer Relationship Management and Loyalty Programs is a plus
Experience in test automation strategy and low-code test automation tools is a plus

Job Responsibility

Define test structure, processes and test documentation standards for the project or product
Develop comprehensive test plans and test cases tailored to address specific business needs and use cases, including test data
Conduct end-to-end business testing to ensure seamless integration and smooth workflow between various system components across departments
Plan and execute regression tests, ensuring that new changes do not negatively impact existing functionalities
Perform integration testing with third parties via agreed test plans and manage third party defects to ensure a timely resolution
Ensure data quality by incorporating data crosschecks with other platforms
Coordinate bug fixing and provide regular updates to stakeholders on discovered issues and their resolution status
Monitor and report the status and progress of each test phase to different stakeholders and test coordinator
Ensure thorough documentation of processes, best practices and lessons learned for future reference
Develop and maintain a tester training and train testers and create and maintain release documentation to be understood for different company levels

What we offer

Develop your professional career working with one of the major brands in the fashion industry
Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics
Driving high-impact insights enhances decision-making across the entire organization
Driving brand equity and digital sales through enhanced digital experiences
Interaction with senior business and eCommerce leaders regularly to drive their business toward impactful change
Become part of a fast-growing international and diverse team

Fulltime

Officer - ETD Management Intermediate Analyst

The successful candidate will be reporting to the APAC Head of Exchange Traded D...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Knowledge and experience of Exchange Traded Derivatives (ETD)
Minimum 1 – 3 years experiences in Operations
Preferably with good knowledge of key industry futures systems, e.g. Exchange GUI, Clearing system, GMI is a plus
Excellent communication and interpersonal skills
Team player who works well in a global and regional team environment
Ability to influence change and implement process improvements is essential
Innovative in devising support solutions and improving processes
High-level of client service to both internal and external clients with utmost professionalism at all times
Bachelor’s Degree/University degree or equivalent experience

Job Responsibility

Matching and allocation across APAC ETD markets (including exchange facing markets: SFE, OSE, HK and SGX and broker markets eg Taiwan, Thailand, China, India, Malaysia
Management of T+1 exceptions including suspense and client query management
Perform Exchange Regulatory reporting eg ASX DBOR, SGX PCS
Follow-up and escalation of IT outages to minimize client impact and repeat issues
Participation in UAT and system rollout as required
Work closely with various stakeholders (locally and globally) e.g. Client Services, House Middle Office, Front Office desk, Client Executives, etc, on trade flow/query/breaks
Closely monitor and escalate to regional management any trading errors, missing allocations, unaccepted trades between Citi and third-party clearing brokers
Able to work shift arrangements

Technology Product Management Senior Analyst

The Technology Product Management Senior Analyst is a seasoned professional role...

Location

India , Chennai; Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong understanding of data governance principles and best practices
Experience in data acquisition and managing large datasets
Ability to write basic to mid-level SQL queries
Effective at translating complex data findings into clear, actionable insights
Excellent analytical, problem-solving, and critical-thinking skills
Effective communication skills, capable of engaging with business and technical stakeholders
Strong interpersonal skills and ability to work with geographically distributed teams
Track production issues and communicate with teams and clients
Conduct issue walkthroughs and coordinate with L2 support as needed
Initiate, coordinate, and communicate Monthly Scorecard runs

Job Responsibility

Track production issues and communicate with teams and clients
Conduct issue walkthroughs and coordinate with L2 support as needed
Initiate, coordinate, and communicate Monthly Scorecard runs
Assist with production checkouts after releases
Provide weekly milestone and monthly program/project status updates
Remediate PTSW spot check, Pre-SQM, and SQA issues
Set up PTS Lifecycle and related artifacts
Maintain Data Acquisition Tracker
Provide UAT items to BPMO team and follow up on UAT and PROD CR approvals
Organize and participate in weekly/ad hoc client meetings, morning status calls, and communicate monthly accomplishments

What we offer

Equal opportunity employment
Reasonable accommodation for individuals with disabilities

Fulltime

Program Management Intermediate Analyst

The Program Management Intermediate Analyst is a developing professional role wh...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of relevant experience
Collections Experience Preferred
Bachelor's/University degree or equivalent experience
In-depth specialty knowledge with solid understanding of industry standards and practices
Analytical thinking and knowledge of data analysis tools and methodologies
Developed communication and diplomacy skills
Ability to operate with limited level of direct supervision
Exercise independence of judgement and autonomy
Basic understanding of how own area integrates within IT testing to achieve objectives
Sound and comprehensive communication skills to exchange complex information

Job Responsibility

Ensure creation of program scope management plan
Create program schedule management plan
Ensure corrective action when program schedule variances occur
Create program quality management plan
Identify quality standards and metrics
Develop test plans, test cases and scripts
Identify defects and recommend appropriate course of action
Perform root cause analyses
Design and develop high quality presentations
Capture and document user stories, acceptance criteria, and process flows

What we offer

Career growth opportunities
Global team environment
Community engagement opportunities
Equal opportunity employer
Reasonable accommodations for disabilities

Fulltime

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Change Management and UAT Analyst

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