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Barclays Logo Barclays · IT - Administration

Change & Implementation Senior Manager

United Kingdom, London · Job Posted May 29, 2026
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Job Description

Join us as a Change & Implementation Senior Manager where you will be responsible for identifying, leading, managing and delivering significant end to end improvements to key processes and procedures undertaken by Coverage colleagues. You will work alongside the KYC Operations, Corporate Coverage and Group Technology teams as a senior advisor and part of the leadership team to identify common themes and issues and is accountable for engaging with senior leaders across the wider business to drive business implementation and change activity. As a Change and Implementation Manager you will need to manage difficult discussions, drive decisions and make complex judgements. By the use of in-depth analysis, the role holder will define problems and develop innovative solutions including making priority calls and managing budgetary considerations as part of their lead role. In this role you will have experience in changing processes and procedures to mitigate Financial Crime risk.

Job Responsibility

  • Identifying, leading, managing and delivering significant end to end improvements to key processes and procedures undertaken by Coverage colleagues
  • Working alongside the KYC Operations, Corporate Coverage and Group Technology teams as a senior advisor and part of the leadership team to identify common themes and issues
  • Engaging with senior leaders across the wider business to drive business implementation and change activity
  • Managing difficult discussions, drive decisions and make complex judgements
  • Defining problems and develop innovative solutions including making priority calls and managing budgetary considerations

Requirements

  • Change Management experience, process improvement/organisational change
  • Business analysis skills. Able to quickly break down complex problems and produce inventive solutions
  • Understanding of LEAN methodology advantageous
  • Good understanding of project management lifecycle, experience in managing a project end to end would be advantage. Alongside PRINCE2 qualification
  • Stakeholder management & communication skills
  • Ability to product MI and/or use MI applications such as Excel, Visio, PowerPoint

Nice to have

  • Strong and proven ability to flex their style to meet the needs / expectations of very different range of stakeholders/cultures within the organisation
  • A very high level of communication skills, including interactive listening in order to negotiate internally or externally with others often at a senior level
  • Ability to operate, communicate, challenge and influence from peer up to senior leadership level (MD and above) via strong presentation and communication skills
  • Self-motivated
  • Ability to multi-task and effectively manage their own workload
  • Excellent problem solving / decision making skills
  • Advanced planning and organising skills
  • Ability to 'hit the ground running' in unfamiliar environments
  • A subject matter expert in business analysis and project management methodologies and tools and strive to build understanding and knowledge share within the wider team
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