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Change Director

pointclickcare.com Logo

PointClickCare

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Location:
Canada , Mississauga

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Contract Type:
Not provided

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Salary:

145000.00 - 161000.00 CAD / Year

Job Description:

Drive Strategic Transformation at PointClickCare! Are you a visionary leader with a proven track record in guiding organizations through complex change? PointClickCare is seeking a Change Director to lead enterprise-scale transformations, advise executives, and coach teams through adoption and culture evolution. You will play a pivotal role in shaping our change management strategy, building capability, and driving lasting impact across the organization.

Job Responsibility:

  • Design and Execute Multi-Program Change Strategies: Lead the development and implementation of integrated change management plans for large-scale, multi-program initiatives, ensuring alignment with organizational goals and priorities
  • Executive Coaching and Sponsorship: Coach executives and sponsors in effective sponsorship, fostering leadership alignment and commitment to change
  • Lead Readiness and Adoption Measurement: Oversee readiness and adoption measurement programs, track KPIs, and celebrate milestones to ensure successful change outcomes
  • Develop Change Champion Networks: Build and coach change champion networks, mentoring emerging talent and amplifying engagement across the organization
  • Advance Change Practices: Actively contribute to PointClickCare’s change management community, sharing best practices, supporting continuous improvement, and advancing the service offering portfolio
  • Facilitate Leadership Alignment: Drive leadership alignment across functional portfolios, facilitating workshops and strategic sessions at the management and executive levels

Requirements:

  • 8–12 years of experience leading complex change portfolios
  • 10,000h to 20,000h dedicated change management experience, ideally in SaaS, healthcare, or technology environments
  • Advanced certifications in change management (CCMP, PMP, Agile Change, or equivalent)
  • Advanced knowledge of all major and minor change management frameworks (CCMP, ADKAR, PCI, Kotter, etc.)
  • Extensive expertise in project management (classic and agile), social capital, social engineering, persuasion, and neighboring disciplines such as psychology, behavioral science, cultural science, leadership, and organizational development
  • Leadership presence, mentorship skills, and the ability to independently facilitate change management and transformation programs at the enterprise level
  • Visionary, resilient, persuasive, and systems thinker, with advanced coaching experience for individuals and teams
What we offer:
  • Benefits starting from Day 1!
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more!
  • Bonus
  • Equity

Additional Information:

Job Posted:
February 10, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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