CrawlJobs Logo
NTT DATA Logo NTT DATA · Consulting

Change And Training Consultant

United Kingdom, London · Job Posted May 05, 2026
Apply Position
Job Link Share

Job Description

As a Change and Training Consultant you will support the growth of this key business area and contribute to the company's strategic development. The successful candidate will be responsible for managing the change process for all impacted stakeholders within the assigned client, utilising a structured Organisational Change Management (OCM) methodology. This will ensure that end users understand how their roles will evolve due to the project implementation and are fully trained, prepared, and equipped to transition to new systems and ways of working. By following proven OCM practices, the Consultant will enable a smooth and successful adoption of changes, ensuring that stakeholders are aligned, engaged, and ready for the transformation.

Job Responsibility

  • Project Participation: Be an integral part of the Change and Training Team, contributing to the successful implementation of new systems and processes, transforming business change into tangible value
  • Deliverables: Deliver high-quality business change deliverables on time as part of the project scope
  • Apply the change & training methodology to the project or programme ensuring, depending upon the scenario this will include but is not limited to: Change Network Support: Assist in establishing and managing a Change Network, including change agents, super users, and trainers, to facilitate business engagement and readiness
  • Impact Assessment Support: Help assess the impact of the transformation, quantifying the scale and nature of changes across various organisational groups
  • Change Action Planning: Collaborate to create, maintain, and execute a detailed change action plan addressing identified change impacts, including communication, training, and other relevant interventions
  • Communication Planning: Support the creation and execution of a communications plan, ensuring alignment with the overall project change strategy
  • Business Process Support: Assist in updating business process maps and developing standard operating procedures in coordination with the business process leads
  • Readiness Assessment: Contribute to business readiness assessments, supporting project readiness tracking and conducting surveys to gather input on the change process
  • Training Support for various training activities, including: -Training needs analysis
  • -Training material development
  • -Course logistics and scheduling
  • -Train-the-trainer sessions
  • -End-user training delivery and feedback collection
  • Technical Tools Support: Support the technical configuration of change management and training tools (e.g., LMS platforms or survey tools) as required
  • Knowledge Sharing: Contribute to team development and the enhancement of methodology practices, taking responsibility for self-directed learning and advancing team skills
  • Contribute to practice development supporting or leading on initiatives and or supporting business development activities

Requirements

  • 4+ years working in change management, training or organisation development with exposure to large-scale technology transformations
  • Experience in supporting OCM and training delivery in technology driven change environments
  • Have led on specific deliverables within the OCM and or Training on technology driven change programmes
  • Understand how the different OCM and Training methodology components enable end users to adopt new ways of working smoothly
  • Working with AI tools for the OCM & Training workstreams
  • Strong written and verbal communication skills, with the ability to present clearly and effectively
  • Able to quickly analyse business processes and identify interdependencies across teams and functions
  • Empathetic, positive, and proactive, with a strong drive to complete actions and ensure successful outcomes
  • Ability to influence and manage diverse stakeholders across different levels of the organisation
  • Empathetic, positive, and proactive, with a strong drive to complete actions and ensure successful outcomes
  • Skilled in coaching and empowering others to help themselves during change processes
  • Familiar with using AI tools
  • Supporting customers with the adoption of AI tools
  • High personal drive, able to work independently with good judgment and initiative
  • Strong problem-solving abilities
  • Positive attitude, empathetic, and open to change
  • Flexible and adaptable in a fast-paced environment, able to work under pressure and handle ambiguity effectively
  • Natural curiosity to understand client organisation context to enhance understanding of change and training needs to provide best possible client outcomes
  • Interest in ongoing learning
  • APMG Foundation
NTT DATA - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Change And Training Consultant

8 matching positions

Senior Strategy and Change Consultant

Made Tech wants to positively impact the country's future by using technology to...
Location
Location
United Kingdom , Bristol; London; Manchester; Swansea
Salary
Salary:
55000.00 - 65000.00 GBP / Year
madetech.com Logo
Made Tech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working in a transformation team to deliver valuable, lasting change
  • Able to combine an understanding of digital technologies with the ability to manage, interpret and utilise data to make informed decisions, improve efficiency and achieve outcomes and benefits
  • Working knowledge of best practice change methodologies
  • Working knowledge of business transformation and strategy frameworks and methodologies
  • Ability to create compelling visions and maintain roadmaps for change
  • Familiarity with how change happens in the Public Sector, for example, the GDS Service Manual
  • Clearly articulates client ambitions, collecting insight, delivering analysis and problem resolution
  • Ability to collect, evaluate and recommend options for transformation
  • Ability to identify and amend appropriate frameworks and methodologies to enable a consistent and efficient approach to delivery at all stages of the lifecycle
  • Willingness to build knowledge of wider Strategy and Design capabilities - business analysis, service design, product management, experience design
Job Responsibility
Job Responsibility
  • Supports a Strategy and Change Lead to design and implement change approaches and lead business change activities
  • Provides advice and support to our teams and our clients, helping to shape design and delivery of transformation initiatives covering a wide range of topics: Cost reduction, Workforce transformation, New operating models, Enterprise agility, Continuous improvement, Customer/user experience strategy, Business change communication & enablement, AI / data transformation
  • Supporting the creation of business cases and relevant proposals for change
  • Identifies and classifies stakeholders, ensuring their inclusion in the stakeholder engagement plan, leads engagement through developing communications products
  • Identifies, qualifies, and updates business readiness criteria across areas of responsibility before implementation
  • Devises ways to track adoption and reports to senior stakeholders
  • Familiar with a range of strategy frameworks and can apply them to the client context for the best outcomes
  • Champions best practices and provides expert advice to team members and the Strategy & Design community
  • Assesses and understands the impact on stakeholders to enhance their adoption of the change
  • Identifying new business opportunities and raising them with delivery and account teams, and provides strategy and change responses for bids and proposals
What we offer
What we offer
  • 30 days Holiday
  • Flexible Working Hours
  • Flexible Parental Leave
  • Remote Working
  • Paid counselling
  • Smart Tech scheme
  • Cycle to work scheme
  • Individual benefits allowance (Health care cash plan or Pension plan)
  • Social and wellbeing calendar of events
  • Fulltime
Read More
Arrow Right

Senior Change & Training Consultant

The Senior Change and Training Consultant will lead change management activities...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Organisational Change Management, ideally within large-scale transformation programmes
  • Strong stakeholder management and engagement skills, with the ability to influence at all levels
  • Experience in applying structured change methodologies and adapting them to different organisational contexts
  • Proven ability to assess change impacts, develop change strategies, and execute plans effectively
  • Working with AI tools for the OCM & Training workstreams
  • Strong communication and facilitation skills, with experience in developing and delivering change communications and training
  • Experience in leading or working within change networks to drive adoption and sustain change
  • Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis
  • Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts
  • Experience of explaining system processes in a business context
Job Responsibility
Job Responsibility
  • Lead end-to-end change activities for complex transformation programmes, including change strategy, develop change & training plan, conduct change impact assessment, develop change action plan, and execution of change activities against plan/SOW
  • Build relationships, facilitate workshops, and secure alignment & buy-in from senior stakeholders, delivery teams, and end users
  • Develop training strategy/plan, curriculum, and training needs analysis
  • track learning activities against the plan, deliver virtual, in-person, and blended training
  • Produce change communications that support adoption and sustained change
  • Define and track KPIs, manage risks/issues, report progress, and drive continuous improvement through feedback and post-implementation reviews
  • Leverage change and training tools (e.g., Enable Now, WalkMe) and AI tooling to improve learning effectiveness, user adoption, and delivery efficiency
  • Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives
  • Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW)
  • Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation
Read More
Arrow Right

Athenahealth Training and Change Enablement Subject Matter Expert

Robert Half HR Solutions is currently sourcing for an Athenahealth Training and ...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10 years of experience in organizational change management, with recent experience implementing Athena software
  • Proven track record of leading successful Athena deployments, including measurable improvements in workflow efficiency and user adoption
  • Strong understanding of clinical and revenue cycle workflows within Athena products, especially AthenaOne
  • Expertise in delivering training programs to diverse user groups in healthcare settings, such as providers, administrative staff, and billing teams
  • Excellent communication skills, with the ability to translate technical concepts into practical, user-friendly guidance
  • Familiarity with change management principles, business process re-engineering, and adult learning methodologies
  • Prior consulting experience with multi-site or multi-specialty healthcare practices is preferred
  • Demonstrated ability to support go-live events and post-implementation optimization efforts
Job Responsibility
Job Responsibility
  • Conduct detailed assessments of current workflows to align processes with Athena software best practices
  • Facilitate discovery sessions with clinical, operational, and revenue cycle stakeholders to gather requirements and identify gaps
  • Provide expert recommendations on Athena configuration options and their impact on workflows
  • Develop detailed implementation plans, training roadmaps, and readiness checklists to ensure project success
  • Support data collection and validation efforts while coordinating with the client’s internal teams
  • Design and deliver role-specific training programs tailored for providers, clinical staff, billing teams, and leadership
  • Create and maintain training materials, including job aids, quick-reference guides, and scenario-based exercises
  • Lead hands-on training sessions using practical examples and real Athena workflows
  • Offer on-site and remote support during the go-live phase, addressing workflow issues and reinforcing best practices
  • Identify post-implementation optimization opportunities, recommending workflow adjustments to maximize Athena capabilities
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

People Tech Consultant (Workday Release Management and Security Consultant)

As the People Tech Consultant (Workday Release Management and Security Consultan...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
zalando.se Logo
Zalando Sverige
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Minimum of 5+ years of experience in an HRIS technical role, with specific, proven experience in Release Management and Tenant Management for Workday or a similar enterprise system
  • In-depth, hands-on experience with Workday Security configuration, including security groups and security policies
  • Proven ability to manage system change deployment and adhere to strict technical governance standards
  • Strong process governance, analytical, and problem-solving skills to assess the full impact of system updates
  • Exceptional attention to detail, crucial for managing system configuration and security access
  • Excellent coordination and communication skills to work effectively with both technical and non-technical stakeholders
  • Ability to translate complex technical concepts (e.g., security policies, release bugs) into clear, actionable business language
Job Responsibility
Job Responsibility
  • Process Ownership: Own and execute the Release Management Process to govern the introduction and deployment of all software releases by Workday (including biannual feature releases and weekly service updates)
  • Lead the review of Release Notes in the Sandbox Preview environment and coordinate an On-boarding Call with relevant stakeholders
  • Configuration & Deployment: Shortlist critical changes, collaborate with the Tech Consultant to configure required updates, and manage the final, quality-controlled deployment into the production environment
  • Security Oversight: Serve as support party for the Workday Security configuration and maintenance
  • Maintain and continuously review the Workday security model, ensuring proper Role-Based Training Assignment and strict adherence to the Zalando and Workday Standards
  • Provide essential technical support for internal and external system audits related to access control and security compliance
  • Provide clear and timely briefings to the Digital Solution Managers on release implications, necessary changes, and security status
  • Collaborate with cross-functional teams to ensure that new system functionality or security adjustments are communicated effectively and aligned with business requirements
  • Actively leverage Workday Community and Workday Success Plans (WSP) to stay current with the latest features, security best practices, and technical innovations
  • Identify opportunities to strengthen and streamline both the release and security management processes for greater efficiency and compliance
What we offer
What we offer
  • 27 days of holiday a year to start for full-time employees
  • 2 paid volunteering days a year
  • Hybrid working model with up to 60% remote per week
  • Work from abroad for up to 30 working days a year
  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Wellhub, formerly Gympass)
  • Mental health support and coaching available
  • Fulltime
Read More
Arrow Right

Organizational change consultant

Our Regina-based government client is looking for a skilled Organizational Chang...
Location
Location
Canada , Regina
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 20, 2026
Flip Icon
Requirements
Requirements
  • Prosci/ADKAR certification or similar
  • 5+ yrs in OCM role for delivery of large scale, complex technology programs
  • Experience in modern change management practices related to technology
  • Exceptional communication, stakeholder management, leadership, emotional intelligence, and ability to influence without direct authority
  • Bachelor's degree in Business, Human Resources, Psychology, or equivalent and/or Certified Change Management Professional, Certified Professional in Human Resources, IABC Accredited Business Communicator
  • Understanding of User Centered Design and Business Architecture principles
  • High adoption rates of new technologies
Job Responsibility
Job Responsibility
  • OCM strategy, Stakeholder analysis
  • OCM tactical plans including sponsorship, stakeholder engagement, communication, learning and enablement, change risk, measurement, and business readiness
  • Communication & Stakeholder Engagement Plans (in detail)
  • Training & Enablement Strategies, plans and reporting
  • Resistance Management Strategy
  • Measurement of Adoption Metric reporting
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect-Adoption and Change Management (ACM)-CTJ-Secret

We are seeking an energetic, self-driven Adoption & Change Management (ACM) Clou...
Location
Location
United States , Washington D.C.
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience
  • 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • Active U.S. Government SECRET Security Clearance
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Verification of U.S. citizenship
  • 5+ years of experience in organizational change management, cloud adoption programs, or consulting roles within federal or enterprise environments
  • Expertise in developing and executing adoption frameworks such as PROSCI/ADKAR, organizational readiness assessments, and stakeholder engagement strategies
  • Demonstrated ability to guide customers through complex cloud transformation journeys
  • Skilled at navigating ambiguity, adapting quickly to shifting priorities, and managing multiple customer workstreams simultaneously
  • Strong understanding of Microsoft Cloud technologies and their impact on business processes, culture, and mission outcomes (preferred)
Job Responsibility
Job Responsibility
  • Drive positive Customer Satisfaction and become a trusted advisor to customers and partners
  • Provide feedback and insights from customers/partners back to the relevant MS teams
  • Drive consumption and business results by providing expertise/guidance to technical and business decision makers
  • Identify resolutions to issues blocking go-live or broad usage of projects
  • Identify growth opportunities
  • Ensure continuous alignment and improvement of individual skills
  • Accelerate customer outcomes by engaging in relevant communities to share expertise
  • Lead client workshops to demonstrate product capabilities, foster client relationships and engage with client stakeholders
  • Analyze requirements and aid in designing technical solutions to meet business goals
  • Work with other team members and leaders to proactively identify and mitigate risks and issues
  • Fulltime
Read More
Arrow Right

Training and Compliance Manager

This position administers, organizes, and conducts company and client training p...
Location
Location
United States , Richmond
Salary
Salary:
72342.40 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to communicate with company employees, trainers from other companies, professional training group members, and consultants by phone, in person, or through correspondence
  • Ability to perform duties with minimal direction
Job Responsibility
Job Responsibility
  • Responsible for monthly training and drill metrics and reports (presented to client in monthly and quarterly meetings)
  • Responsible for client SOP updates and immediate dissemination of SOP updates to security supervisors and security staff, retraining and counseling of trainers as appropriate
  • Create and implement a “train the trainer” program for OJT/New Hire training
  • Update and implement Supervisory Training Program
  • Maintain Incident Report standards and training
  • Integration of the AUS LMS system for the security team
  • Plans, organizes, and conducts training programs, seminars, and conferences for all security personnel assign to the client's facility
  • Writes material for new training programs
  • reviews, evaluates, and modifies existing and proposed programs
  • recommends appropriate changes to existing client LMS training programs
  • Fulltime
Read More
Arrow Right

Change Consultant

We are living in an era of unprecedented digital disruption. Organisations acros...
Location
Location
Netherlands , Utrecht
Salary
Salary:
Not provided
paconsulting.com Logo
PA Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Successfully delivering complex digital transformation programmes, ideally large-scale ERP or major IT implementations
  • Translating operating model and system changes into actionable change delivery plans (e.g., communication strategy, impact analysis, stakeholder engagement, training plans)
  • Building executive-level credibility and managing stakeholders effectively
  • Applying change management methodologies and designing impactful interventions
  • Leading organisational change and digital transformation initiatives with measurable outcomes
  • Working with Agile methodologies and cultural change frameworks
  • Leveraging a strong academic foundation (e.g., MSc/MBA) with analytical and planning expertise
  • Operating across multiple geographies and sectors with ease
  • Holding preferred certifications such as Prosci, ADKAR, or similar
  • Full professional proficiency in Dutch is mandatory
Job Responsibility
Job Responsibility
  • Turning ambitious digital visions into reality
  • Reshaping behaviours, embedding new ways of working, and creating cultures that thrive in a digital-first world
  • Working at the intersection of Executive Committees and delivery teams, ensuring alignment between strategic intent and operational execution
  • Being part of a high-performing team of consultants, collaborating, sharing insights, and learning from each other to deliver lasting impact for clients
  • Helping organisations embrace agility, unlock innovation, and achieve enduring results
What we offer
What we offer
  • 35 holidays per year (including statutory days)
  • Opportunity to buy additional flex holidays (maximum of 7)
  • Annual performance-based bonus
  • Pension plan (with fixed percentage personal contribution)
  • Possibility to buy shares in PA
  • Car allowance
  • A dedicated buddy to help you navigate PA and feel at home from day one
  • Access to a wide range of internal and external training programmes to support your growth
  • A modern, centrally located office in Utrecht, designed for collaboration and comfort, with flexible and hybrid working options
  • Fulltime
Read More
Arrow Right