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We are seeking a dynamic and experienced Change and Communications Lead to join our Transformation Office at SDx. This individual will be responsible for developing and executing integrated change management and communication strategies to support our organization's transformation initiatives supporting our growth journey and building trust with our Associates. The successful candidate will play a pivotal role in ensuring that all stakeholders are informed, engaged, and prepared for the changes ahead.
Job Responsibility:
Develop and implement a comprehensive change management and communications strategy in support of key business transformations in SDx
Partner with the SDx transformation office leaders to ensure a strategic and timely approach to communications on transformations
Build a positive reputation for the SDx transformations and ensure the transformation communications provide clarity, build excitement and engagement with Associates
Equip and guide SDx leaders to deliver effective and compelling communications around transformations
Partner with the SDx CA leads and the Petcare transformation change management leads to ensure alignment and consistency in communications within SDx
Craft clear, compelling, and consistent messaging, narratives and Q&As across various channels, and audiences in SDx
Conduct impact analyses and stakeholder assessments to understand the effects of the transformation on different groups within the organization
Develop and implement strategies to mitigate resistance to change and foster a culture of adoption
Establish key performance indicators (KPIs) to measure the effectiveness of change and communication efforts
Provide expertise on change communications to the SDx transformation team
Provide regular updates and reports to the transformation office and senior leadership on progress and outcomes
Own and manage agency and/or management consultancy support on communications
Play a key role on the SDx Corporate Affairs Leadership team, having transformation as part of the agenda
Provide regular updates and reports to the transformation office and senior leadership on progress and outcomes
Requirements:
Bachelor's degree required
More than 10 years of experience in a similar role in-house or in an agency, with a proven track record of successfully managing change and communications for large-scale transformation projects
Experience working in a corporate affairs or communications function is essential
Exceptional written and verbal communication skills
Strong strategic thinking and planning abilities
Excellent interpersonal and relationship-building skills
Excellent influencer with senior executives
Proficiency in using various communication tools and platforms
Proactive self-starter, and able to work in a fast-paced, dynamic environment