Change Analyst Jobs

Australia Post

Location:
Australia, Richmond

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Help us deliver a better tomorrow. Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. Help us deliver like never before. We're hiring for a Change Analyst. In this new role, you’ll be supporting the change management analytical and reporting requirements for projects/programs. This includes reviewing and analysing business processes, assessing impacts on people, technology and transition activities, and collating and interpreting data to report on change progress, status and risks. You’ll be working closely with project and change managers, and will contribute to developing the change strategy and support the planning and execution of change management activities. This includes engaging with a diverse range of stakeholders, building the case for change through data analysis, evaluating change impacts and requirements, and designing effective intervention solutions. You will also create communications collateral to support engagement. The position applies a structured methodology and toolset to deliver change in alignment with the enterprise change management framework and recognised industry best practice standards.

Job Responsibility:

Support the change management analytical and reporting requirements for projects/programs
Review and analyse business processes
Assess impacts on people, technology and transition activities
Collate and interpret data to report on change progress, status and risks
Work closely with project and change managers
Contribute to developing the change strategy
Support the planning and execution of change management activities
Engage with a diverse range of stakeholders
Build the case for change through data analysis
Evaluate change impacts and requirements
Design effective intervention solutions
Create communications collateral to support engagement
Apply a structured methodology and toolset to deliver change in alignment with the enterprise change management framework and recognised industry best practice standards
Supports senior change roles to develop the program change strategy and plan including collation of data to establish the case for change
Supports the change and project managers with the integration of change management activities into the overall program plan
Collects and analyses data for stakeholder engagement planning and execution and to identify change impacts and identify change solutions to manage impacts to people, process and technology
In conjunction with change and project managers, gather data, evaluate results, prepare reports and present findings in a logical and easy to understand manner to complete change impact and business readiness assessments
Work with business representatives to plan and deliver effective change management activities to ensure the business is ready and able for the transition
Continue to provide support to ensure business areas are effectively managing the change
Support the change manager to identify and evaluate project/program stakeholders and develop stakeholder engagement plans

Requirements:

Significant experience in analysis and information management
Ability to break down complex problems and processes into clear, actionable insights
Skilled in supporting the planning and delivery of organisational change
Ability to document current and future states, identify and evaluate business impacts, and formulate effective change plans
Collaborate closely with project teams to assess stakeholders and develop engagement strategies
Building strong relationships across diverse locations, levels and divisions
Proficient in applying change management methodologies and tools
Superior capability with the Office 365 suite and related platforms
Experience in crafting and presenting employee communications, proposals and business cases
Thriving in fast-paced project environments with a solid understanding of project management principles
Change Management methods, principles and practices (e.g. ADKAR/PROSCI)
Solid understanding of PM disciplines
Exceptional written, verbal, and visual communication skills, with the ability to present complex ideas clearly and influence cross-functional teams and senior stakeholders

What we offer:

A diverse, exciting team with a positive growth mindset and investment in cutting-edge technology that will support your long-term growth
A strong company and team culture giving you the trust, authority and autonomy to deliver results and flourish in your work life
Benefits including our new PostPerks Platform

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

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Change Analyst