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Chaloupe Hostess

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Four Seasons

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Location:
Mauritius , Beau Champ

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Host/Hostess is the guest’s first impression of the restaurant, with knowledge of menus, menu ingredients and guest preferences. Purpose: To greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum guests’ satisfaction.

Job Responsibility:

  • Greet and seat guests while coordinating guest reservations and responding to inquiries
  • Execute all tasks assigned by superiors
  • Demonstrate a high degree of standards awareness
  • Attend all scheduled training sessions
  • Display warmth, care and genuine enthusiasm when dealing with guests and internal customers
  • Adhere to the hotel's code of conduct and grooming & hygiene standards
  • Assist colleagues in crunch times
  • Actively participate in briefings and meetings
  • Maintain a clean and orderly work area and promote a safe working environment
  • Seat guests promptly at a table pre-set for the number in the party and according to guest preference
  • Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room
  • Maintain a station chart and cover count for the restaurant
  • Answer telephones according to Four Seasons standards and take guest reservations or provide information
  • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name
  • Inspect and maintain daily menus to ensure quality, condition and appearance
  • Develop a complete working knowledge of all menu items and daily specials
  • Polish plates and cups
  • clean pantry and coffee machines
  • Help to clear tables and resetting
  • Prepare napkins for the service and Cold towel
  • Ensure enough kids amenities before service
  • After service, keep track of all reservation sheet, total number of guests and to records all food and Beverage preferences
  • Complete special projects (menu changes, signage, etc) as instructed
  • Ensure proper table set-up and make minor adjustments as needed

Requirements:

  • 1-2 years of relevant experience in Food & Beverage in a Resort/Hotel of similar standard
  • Open and friendly personality
  • Fluent in English and French
  • Be computer literate and fully conversant with Microsoft Word, Excel and PowerPoint

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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