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This is a full-time, hourly position. The Challenge Course Technician’s (CCT) primary responsibility is to ensure that all participants using the challenge course elements and adventure activities have a safe and rewarding experience. Qualities that are critical to success will include good judgment, flexibility, patience, and the ability to manage multiple projects at the same time. The CCT must be able to thrive and enjoy a supportive role and know how they contribute to the overall mission of camp. The CCT often works independently, but must also be comfortable leading groups as well as working closely with others on training programs, adventure outreach, planning, and similar tasks. On a day-to-day basis, the CCT performs a wide variety of tasks; including risk management, low and high ropes maintenance, construction and reconstruction, removal of trees and dead limbs, responding to high element course rescues, assisting with training programs for new staff, assisting other staff as needed, and administrative tasks such as recordkeeping, participation in regular team meetings, email correspondence, etc.
Job Responsibility:
Ensure that all participants using the challenge course elements and adventure activities have a safe and rewarding experience
Assisting Challenge Course Manager with all aspects of safety, including, but not limited to, developing, maintaining, and implementing Policies and Procedures for each element and activity
Keep current with all regulations, governing bodies, and new requirements that will affect the challenge course industry (ACCT, ANSI, OSHA, etc.)
Responsible for inspection and maintenance of all elements and activities
Uphold maintenance and inspection protocols in compliance with industry standards - including proper documentation
Assist in maintaining all training documentation and keeping other staff aware of impending recertification dates
Communicate with Challenge Course Manager to ensure elements and activities are available, in operational condition, and properly set up
Continually improve elements and activities through the identification of issues and pursuit of long-term solutions in line with Glorieta’s mission
Efficiently communicate and coordinate daily with summer staff
Assist in recruiting summer staff
Regularly monitor operators to ensure compliance with Policies and Procedures
Construct and reconstruct elements and activities as needed
Requirements:
A personal relationship with Christ that permeates all aspects of their life
Ability to manage, encourage, and get along with a variety of people simultaneously and communicate well with their supervisor, team members, staff, and guests
High familiarity and technical knowledge of challenge course and zipline operation, construction, and maintenance
Working knowledge of ACCT, ASTM, and OSHA Standards
ACCT accredited certification preferred
Level 1 or higher SPRAT or IRATA certification (or equivalent experience)
At least 800 hours of facilitation experience
Familiar with high angle rope rescue techniques
Must be comfortable with heights, and have ability to work safely in that environment
Willingness to perform routine tasks regularly and on time, with deadlines weekly and monthly
Must have proficiency in the Microsoft Word and Excel, their Google counterparts, Google Drive, and Gmail and the ability to learn new systems with an ability to write formal documentation clearly and accurately
Strong problem solving skills and a desire to learn new things quickly
A strong sense of self-motivation accompanied by a good work ethic and the ability to work alone for extended periods of time
A natural ability or strong desire for organization, accuracy, and attention to detail
Must have experience working with hand tools
Must be able to perform tasks out of the ordinary on short notice with a degree of flexibility
Proven ability to operate heavy machinery, such as a Skid Steer OR ability to learn those skills on the job
What we offer:
On-site housing with utilities and appliances included
Medical coverage through CHM, employer funded HRA, and pharmacy benefit plan - 100% paid by employer for employee and spouse
PTO - base amount of 20 days annually, sick leave, and volunteer time off
Retirement - After 1 year of employment, employer contributes 4% NEC and up to 4% matched
Camp program and retail discounts, including a free session of camp annually, friends and family lodging options, and use of camp facilities for personal gatherings
On-site meals for employee and family during the summer and special occasions