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We are pleased to offer Chalet Manager positions within our Ultimate Catered Chalets across Val d’Isère, Méribel, and Courchevel. Please note that all applicants must have the legal right to work in France, either through an EU passport or a valid Carte de Séjour. Role Overview: This is a dynamic and hands-on position, leading the chalet team in delivering an exceptional 5-star guest experience. The primary focus is on outstanding customer service, with the key aim of providing world-class hospitality and creating unforgettable moments for every guest. As a Chalet Manager, you will take overall responsibility for the running of your chalet, with the support of your team.
Job Responsibility
Manage front of house, driver, and housekeeping services in the property
Lead the chalet team in delivering a 5-star guest experience
Manage meal service (breakfast, afternoon tea, evening meal)
Coordinate driver service and transport guests
Supervise chalet hosts and housekeepers for cleanliness
Provide concierge service (make bookings for restaurants, ski school, etc.)
Proactive communication with guests
Complete weekly chalet accounts
Collaborate with chef on food budgets
Manage petty cash
Submit weekly reports, rotas, and timesheets
Communicate with head office departments
Report maintenance issues
Provide team feedback and training
Support company environmental initiatives
Requirements
Legal right to work in France (EU passport or valid Carte de Séjour)
Dynamic and hands-on approach
Commitment to outstanding customer service
Ability to lead a team
Must be able to manage front of house, driver and housekeeping services