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This is a dynamic and hands-on position, supporting the Chalet Manager and wider team in delivering an exceptional 5-star guest experience. The primary focus is on outstanding customer service, with the key aim of providing world-class hospitality and creating unforgettable moments for every guest. As a Chalet Host, you will take responsibility for both front-of-house duties and housekeeping services. This is a highly rewarding role involving frequent interaction with both guests and team members. You will work a variety of shifts as part of a collaborative team, covering the full range of services outlined below.
Job Responsibility
Prepare the dining area, warmly welcome and seat guests, and take orders for hot food and beverages
Present a light meal and beverages for guests to help themselves
Deliver a family-style dining experience, including paired wines
Conduct a thorough weekly changeover clean of the entire property, including a midweek linen change
Provide daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas and the spa area
Ensure back-of-house and laundry areas are kept clean, well-organised, and efficient
Proactively engage with guests to address queries and fulfil special requests promptly
Identify and report maintenance issues accurately and in a timely manner to the Chalet Manager
Uphold hygiene and safety standards in accordance with company policies
Support and enhance relationships with local suppliers where appropriate
Provide in-resort driving services for guests as required
Demonstrate a strong commitment to sustainability and actively support Consensio’s environmental initiatives
Requirements
Legal right to work in France, either through an EU passport or a valid Carte de Séjour
What we offer
Competitive base salary with paid overtime
End-of-season performance-based bonus
Holiday pay
Accommodation will be in a shared bedroom with shared facilities
Meals will be provided whilst working
Full area ski pass reimbursement
Travel contribution if you are joining us from another location