Chains Coordinator Job at SoHo Experiential (Houston)

Job Description

The Texas Chains Coordinator is responsible for scheduling, managing, and reporting promotional sampling activations across chain accounts in the Texas market on behalf of the client. This role serves as the primary SoHo point of contact for the client Texas Chains Manager, supports local SoHo Market Managers, and ensures flawless execution through proactive communication, accurate scheduling, and quality control oversight.

Job Responsibility

Schedule and coordinate promotional sampling events across multiple Texas markets, aligning with client and chain customer objectives, activation priorities, and program timelines
Serve as the main SoHo contact for the Texas Chains Manager, providing timely updates, support, and post-event communication
Act as a resource for Market Managers, handling scheduling needs, program details, and troubleshooting the chain specific allocations
Enter and maintain event details accurately within SoHo’s staffing and reporting platform
Conduct account confirmation calls to verify event readiness and compliance
Perform quality control checks on a designated percentage of activations to ensure brand standards
Monitor event performance, track deliverables, and verify post-promotion event recap submissions within 48 business hours of event to ensure data integrity
Collaborate with Market Managers to confirm staffing, product delivery, and event execution requirements
Support Market Managers with inventory management and POS/material tracking related to chain activations
Maintain organized records of all events and communications to support both program management and client satisfaction
Responsible for creating and submitting Market specific post-program recaps for chains allocations within assigned Markets
Ensure all events and staff adhere to company, DISCUS and State mandated regulations
Set up payment accounts with chains where available to allow for pre-purchasing sampling product, and manage all associated coding and expense procedures
Support RAM in building budget estimates for adhoc allocations
Manage Travel & Expense budget

Requirements

High School Diploma or GED
2–3 years of experience in event coordination, field marketing, or account management preferred, preferably within the adult beverage industry
Knowledge of the wine and spirits industry and/or experience working with Chains or National Accounts is strongly preferred
Skilled at managing client relationships
Self-starter, strategic thinker, and proactive problem solver
Have strong written and verbal skills
Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
Proficient in Microsoft Excel, Word, PowerPoint, Outlook, and project management tools such as Monday.com and Teams
Excellent communication, problem-solving, and collaboration skills
able to work cross-functionally with clients, field teams, and agency partners
Based in Texas with strong familiarity of the Texas market
Ability to travel (in-state) 25% of the time

What we offer

Competitive compensation
Comprehensive benefits including medical, vision, dental, and wellness programs
Generous PTO, including vacation, holidays, and wellness days
Professional growth opportunities in a dynamic, creative environment
A collaborative, inclusive workplace that values people as much as the work we create

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Chains Coordinator

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