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Chain Optimization Executive

Spain, Palma · Job Posted February 03, 2026
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Job Description

The Chain Optimization Executive acts as a key liaison between Finance department and other corporate support functions (IT, Operations, HR, Strategy, Pricing, Business Transformation) ensuring alignment in financial planning, technology investments and digital transformation initiatives

Job Responsibility

  • Understand system integrations with Third Party Suppliers, XML Gateways… and how to assure a correct integration with our API’s
  • Understand our platforms functions to manage the onboarding of new Suppliers
  • Manage and monitor API connections, help to troubleshoot failures, and coordinate with tech teams and Suppliers
  • Ensure hotel inventory, room types, are properly mapped and synchronized across platforms
  • Work with Client Optimization teams across regions to manage a correct distribution
  • Track and analyse production, conversion, and performance from Supplier connections
  • Identify underperforming partners or technical issues impacting sales and implement corrective actions
  • Coordinate with the manager all the new improvements and actions with Suppliers being part of the kick of calls, also, attending commercial call where required technical assistance
  • Key point of contact for partner technical escalations, system enhancements, and troubleshooting
  • Translate commercial needs into technical specifications and enhancements

Requirements

  • Strong understanding of supplier and market dynamics
  • A “can do” attitude coupled with the ability to successfully change technical relationships for the better
  • Ability to work with an agile team
  • Fluency in English (spoken and written) is required
  • Knowledge of internet and e-business processes, disciplines, and standards
  • Excellent problem solving, relationship building skill and interpersonal communication skills is a must
  • Highly detail-oriented with respect to documentation and communication
  • Demonstrated success in delivering technical supply to grow existing and new business
  • Ability to conceptualize new ideas and explain these to non-technical personnel
  • A good technical understanding specifically with regards to how connectivity works (XML/PUSH/CACHE)
  • Highly developed communication skills
  • Highly self-motivated and able to perform well under pressure
  • Ability to understand and communicate technology concepts to suppliers
  • Comfortable communicating cross-functionally and across management levels in formal and informal settings
  • Excellent written and verbal communication skills

Nice to have

  • Experience within the travel industry and in particular the wholesale side of the industry would be seen as a key asset in this role
  • proficiency in Spanish or any additional language is a plus
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