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Certified/registered medical assistant onsite telepresenter ii

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Advocate Aurora Health

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Location:
United States , Charlotte

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

22.90 - 34.35 USD / Hour
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Job Description:

Assists physicians and advanced clinical practitioners with patient care, clerical, environmental, and organizational tasks. May assist with administrative duties including scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Prepare and administer medications as directed by a physician.Provides information to patients so they may fully utilize the benefit from the practice service.

Job Responsibility:

  • Exemplify caring and compassionate customer service to create an excellent patient experience
  • Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
  • Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently
  • Interview and record patients' medical information and measure their vital signs
  • Updates health maintenance at patient visit, accurately identifies medication changes and updates allergy information at each visit
  • Utilizes standard precautions, complies with policies and other Regulatory Agency standards
  • Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
  • Conduct Point of Care testing (POCT) per standing order/provider order
  • Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable
  • Responsible for the development and implementation of a treatment plan
  • Lead lower-level staff by providing direction and training
  • Collect, prepare and log blood, tissue or other laboratory specimens
  • Ensures ordered laboratory and diagnostic tests are tracked and logged, and that the care team is presented with test results
  • Function as an EMR super user
  • Complete all annual in-service, education and/or training required to maintain professional standards
  • Complete annual unit-based project

Requirements:

  • High school graduate or equivalent required
  • BLS required per policy guidelines
  • Must maintain current certification
  • Recognized/certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA)
  • Candidate must possess one of the following: Five (5) years of experience as CMA/RMA after certification date OR A teammate without 5 years of experience can still advance to a CMA II if they register through an Atrium Health recognized CEU program and complete 1 of the 3 courses below: Assessment Based Certificate Program in Geriatrics 16 CEUs, Assessment Based Certificate Program in Pediatrics 16 CEUs, Assessment Based Certificate Program in Practice Management 8.5 CEUs
  • Teammates must be in good standing within the department, with performance ratings that meets or exceeds expectation
  • Work consistently requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing, and pulling
  • Must be able to lift and support the weight of 35 lbs
  • Must speak, read, and write Basic English fluently
  • Intact senses of sight, hearing, smell, and touch
  • Manual finger dexterity
What we offer:
  • Sign-On Bonus eligible, up to $5,000.00 for qualified applicants
  • Internal teammates are eligible for a $1,000.00 Referral Bonus
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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