Certified Pharmacy Technician Job at Walgreens (Humble)

Job Description

When you step behind the counter as a certified pharmacy technician, you’ll always be front and center. Each day is a new opportunity to build relationships and help customers, helping them find more joyful lives through better health. And we’ll make sure you get some joy yourself. Our pharmacies are filled with innovation, new technologies and so many ways to learn and grow. You’ll get the tools and support you need to move your career forward. And we can’t wait to you see how far you can go.

Job Responsibility

Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy
Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions
Assists pharmacists in scheduling and maintaining work flow
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required
Takes customer to OTC aisle when possible to assist in locating products
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals
Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required
assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
Complies with all company policies and procedures
maintains respectful relationships with coworkers
Completes special assignments and other tasks as assigned
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
Develops strong relationships with most valuable customers
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration
Otherwise, earns PTCB certification as condition of promotion to senior technician
Attends training and completes PPLs requested by Manager and acquires continuing education credits
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.

Nice to have

Prefer six months of experience in a retail environment
Prefer to have prior work experience with Walgreens
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications
Prefer good computer skills
Prefer the knowledge of store inventory control
Prefer PTCB certification

What we offer

Health, dental and vision
Prescription coverage
Retirement Savings Plan (401(k))
Employee discount
Work & life resources
Career development programs

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Certified Pharmacy Technician

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