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Greet and room patients, creating a welcoming and comfortable environment
Collect comprehensive patient histories, including chief complaint, medications, and allergies, ensuring accurate and complete chart information
Perform visual acuity testing and spectacle neutralization
Accurately measure intraocular pressure using applanation or Tonopen
Perform refractometry and endpoint refractions
Conduct advanced ophthalmic testing, including but not limited to: A- or B-scan calculations, Visual Fields, Pachymetry, Corneal Topography, Heidelberg Retina Tomography (HRT), and Optical Coherence Tomography (OCT)
Assist physicians with in-office procedures, adhering to established protocols and within the scope of training
Administer ocular medications as prescribed by the physician
Provide patient education and counseling regarding medication use and pre- and post-operative guidelines
Ensure accurate completion of fee sheets for data entry
Enter patient information into Cerner according to Virginia Mason standards
Perform telephone triage to assess patient needs and schedule appointments accordingly
Collaborate with e-call physician teams to accommodate urgent patient needs
Manage patient scheduling and phone messages efficiently
Restock and clean exam rooms after each patient encounter
Maintain a clean, organized, and safe work environment, adhering to 5S guidelines (Level 4)
Ensure exam rooms are properly closed at the end of each patient schedule