Certified Medical Assistant Job at South Shore Health (Norwell)

Job Description

The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. He/She will be responsible for answering practice education, counseling and performing various testing and screenings. The Medical Assistant will also be responsible for maintaining patients’ rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices.

Job Responsibility

Greets patients and escorts them into patient exam rooms
Assist with varied procedures including both routine and non-routine (complex) procedures as directed
Provide a variety of services including: assisting physicians in all minor procedures and wound care
act as a chaperone when needed
Takes vital signs and documents accordingly
Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones
Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff
Responsible for coordination of room rotations
Assists with receiving test results for physicians and calling patient with follow up of labs and tests under direction of physician/nurse practitioner
Cleans instruments and equipment following infection control guidelines
Maintains sterilizer competencies
Maintains excellent customer service and fosters an environment of optimal patient care
Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, staff and patients
Cross-trains to assist in covering the front desk team when needed
Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow
Works in Collaboration with Nursing Supervisor in the preparation of yearly evaluations
Commits to two sessions of our annual flu clinics
Safety Awareness – Fosters a 'Culture of Safety' through personal ownership and commitment to a safe environment
Works the required weekend and holiday schedule

Requirements

High School Diploma or equivalent preferred
Completion of a Medical Assistant program preferred
Experience in a clinical setting preferred
BLS - Basic Life Support required
CMA - Certified Medical Assistant certificate preferred
Exceptional interpersonal, communication, and customer service skills
Strong clinical and judgment skills
Good organizational and prioritization skills
Ability to work successfully as a team player
Demonstrated knowledge of varied medical procedures
Extensive knowledge of anatomy, physiology and English grammar
Ability to react calmly and effectively in emergency situations
Ability to read, understand and respond to detailed oral and written instructions
Able to both lead and take direction from Nursing Supervisor
Employee must demonstrate computer proficiency through efficient use of the electronic medical record
telephone communications
e-mail
and other computer software as required

Nice to have

CMA - Certified Medical Assistant certificate preferred
Experience in a clinical setting preferred

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Certified Medical Assistant

Job Description

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