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Certified Azure Virtual Desktop Senior Engineer

United States, Jacksonville · Job Posted May 06, 2026
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Job Description

The Senior Azure Virtual Desktop (AVD) Engineer is a key technical expert within IT Operations, responsible for designing, deploying, and supporting Azure Virtual Desktop and associated cloud infrastructure services. This senior role calls for deep technical skills, strong operational processes, and a focus on effective customer engagement to support a wide range of users including clinicians, analysts, executives, and technical staff. Working as part of the IT operations team, the Senior AVD Engineer collaborates with application owners, physicians, business leaders, and executives to ensure the delivery of reliable, scalable, and secure virtual desktop and remote application solutions across the organization.

Job Responsibility

  • Manage and maintain Azure Virtual Desktop (AVD) environments, including host pools, session hosts, imaging, and remote application delivery
  • perform lifecycle operations such as image updates, regular host refreshes, validation processes, and change implementations
  • Monitor system performance, capacity, and session stability
  • identify and resolve issues through root-cause analysis and implement long-term solutions
  • Collaborate with Site Reliability Engineering (SRE), Networking, Security, and Cloud/Infrastructure teams to address and resolve cross-functional dependencies
  • Develop comprehensive runbooks, standard operating procedures (SOPs), technical documentation, and customer-facing communications for scheduled maintenance and outage events

Requirements

  • Manage and maintain Azure Virtual Desktop (AVD) environments, including host pools, session hosts, imaging, and remote application delivery
  • perform lifecycle operations such as image updates, regular host refreshes, validation processes, and change implementations
  • Monitor system performance, capacity, and session stability
  • identify and resolve issues through root-cause analysis and implement long-term solutions
  • Collaborate with Site Reliability Engineering (SRE), Networking, Security, and Cloud/Infrastructure teams to address and resolve cross-functional dependencies
  • Develop comprehensive runbooks, standard operating procedures (SOPs), technical documentation, and customer-facing communications for scheduled maintenance and outage events
  • Bachelor's degree or equivalent experience required
  • Bachelor's degree preferred
  • Minimum of 5 years' relevant experience required
  • Hands-on Azure experience (across AVD, compute, networking, and storage) preferred
  • Experience managing cluster or pooled computing environments is a plus
  • Microsoft 365 Endpoint Administrator (MD-102) certification required
  • Microsoft Azure Administrator (AZ-104) certification required

Nice to have

  • Hands-on Azure experience (across AVD, compute, networking, and storage) preferred
  • Experience managing cluster or pooled computing environments is a plus

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan

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