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As Centre Manager for IPC Shopping Centre, you will lead the overall commercial, operational and people performance of the centre. You will translate business strategy into clear execution, ensuring strong financial performance, operational excellence and a compelling customer and tenant experience while strengthening the long-term value and relevance of the asset. You will also act as an ambassador for the meeting place, building trusted relationships with tenants, authorities, partners and the community.
Job Responsibility:
Lead and develop the centre management team, fostering ownership, accountability and collaboration to build a strong performance culture
Translate business strategy into a clear centre business plan, driving initiatives that strengthen visitation, commercial performance and long-term asset value
Steer leasing and marketing directions to optimise tenant mix, footfall, brand positioning and commercial opportunities, including partnerships and ancillary income
Ensure operational excellence across the meeting place, securing strong facilities management, safety, maintenance and customer experience while ensuring preventive maintenance and sustainable asset performance
Deliver strong financial results through disciplined budget management, forecasting and cost control while ensuring compliance with statutory, safety and governance requirements
Act as the centre ambassador, building trusted relationships with tenants, authorities, partners and the community to strengthen the centre’s reputation and relevance
Drive continuous improvement and innovation, strengthening the meeting place experience while supporting long-term growth of the asset
Requirements:
Masters or Bachelor’s Degree in Management, Business, Marketing or other business-related fields
Minimum 5 years of leadership experience in shopping centres, retail or commercial real estate environments
Strong understanding of leasing strategy, retail dynamics and tenant mix planning
Solid experience managing P&L, budgeting and financial performance
Good understanding of the property and retail industry and an understanding of current and future markets, customers and performance
Good knowledge of shopping centre operations including facilities management, safety and statutory compliance
Possess good contacts and networking with local and international retailers and brand owners
Proven ability to lead teams, develop people and build a strong performance culture
Strong stakeholder management and communication skills with the ability to influence across diverse partners
Strategic thinker with strong commercial judgement and execution discipline