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Centre Manager

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Office Angels

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Location:
United Kingdom , Canterbury

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

32000.00 - 34000.00 GBP / Month

Job Description:

As a Centre Manager, you will play a pivotal role in the success of the organisation by managing relationships with Tenants, Partners, Contractors, and Suppliers. With your strong understanding of Health and Safety, you will ensure a safe and welcoming environment for all. Your responsibilities include managing customer relationships, ensuring workplace safety, managing financial goals, and leading a small team effectively.

Job Responsibility:

  • Develop and maintain effective relationships with Tenants, Partners, Contractors, and Suppliers
  • Proactively monitor and manage Customer satisfaction
  • Promptly resolve any Customer issues and/or complaints
  • Maintain a strong focus on health and safety, ensuring safe usage within the building
  • Line manage the Head Receptionist and Handyman
  • Ensure all vacant units are in a ready-to-show condition
  • Achieve lettings to meet sales and profitability objectives
  • Provide timely reporting to the Property Manager
  • Understand the Centre's financial goals and objectives
  • Minimise controllable expenses
  • Proactively chase debt
  • Effectively manage workloads within the team
  • Motivate Centre staff to provide excellent customer service
  • Ensure company policies and procedures are followed
  • Identify and nurture talent within the team

Requirements:

  • Previous experience in a Customer facing role
  • Excellent Administrative skills
  • Strong understanding of Health and Safety
  • Positive and proactive attitude
  • Ability to build strong relationships
  • Ability to handle challenges and fast-changing situations
  • Attention to detail and a proactive approach
  • Self-motivated and problem-solving mindset
What we offer:
  • 25 days annual leave + Bank holidays
  • Private pension
  • 24-hour support line
  • Dog-friendly office
  • Own parking space

Additional Information:

Job Posted:
June 19, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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