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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Job Responsibility:
Supervise daily mall operations including maintenance, security, and cleanliness standards
Coordinate with custodial, security, and maintenance teams to ensure optimal facility conditions
Manage common area utilities, HVAC systems, and emergency procedures
Oversee parking lot maintenance and traffic flow management
Serve as primary liaison between mall ownership and retail tenants
Handle lease negotiations, renewals, and tenant compliance issues
Conduct regular tenant meetings and address concerns or disputes
Ensure tenant adherence to lease terms, operating hours, and mall policies
Prepare and manage annual operating budgets
Monitor revenue streams including rent collection, percentage rent, and common area charges
Analyze financial reports and occupancy rates
Coordinate with accounting teams on tenant billing and collections
Develop and execute marketing strategies to drive foot traffic
Coordinate mall-wide events, seasonal promotions, and community activities
Manage advertising campaigns and social media presence
Collaborate with tenant marketing efforts
Work with leasing teams to identify and attract new tenants
Conduct property tours with prospective tenants
Analyze market trends and competitor activities
Support lease negotiations and space planning
Requirements:
Bachelor's degree in business, real estate, or related field
3-5 years experience in retail management, property management, or commercial real estate
Strong financial analysis and budgeting skills
Excellent communication and relationship management abilities
Knowledge of retail industry trends and consumer behavior
Nice to have:
Experience with property management software
Understanding of commercial lease structures
Marketing and event planning experience
Familiarity with building systems and maintenance requirements