Centre Experience & Commercial Manager Job at Social Value Portal Ltd (Reading)

Commercial & Experience Manager

As a Commercial & Experience Manager you will be responsible for leading the ove...

Location

United Kingdom , Reading

Salary:

40000.00 - 50000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven experience in meetings, events, hospitality or flexible workspace operations
Demonstrable experience in customer-facing roles with a strong commercial and revenue focus
Confident in business development, relationship management and networking
Confident user of Microsoft office 365 (Word, Excel and Outlook)
Minimum Grade C in English and Maths (or equivalent)
Fire Marshal (Training provided)
First Aid at Work Certificate (Training provided)

Job Responsibility

Deliver and exceed agreed monthly budgets and KPIs for the centre
Drive maximum revenue from coworking memberships and meetings & events
Use all available products and services (excluding office sales) to sustain and grow revenue
Monitor, forecast, and control costs to ensure financial objectives are met
Support budgeting, forecasting, and performance reporting as required
Ensure the smooth day-to-day operation of the centre
Maintain the highest standards of service, presentation, and customer experience at all times
Take responsibility for customers following handover from the Commercial Sales Executive., managing operational needs such as build works, move-ins, and onboarding to ensure a seamless transition from sales to occupancy
Act as the senior escalation point for customer issues, ensuring swift and effective resolution
Identify opportunities to improve processes, service delivery, and operational efficiency

What we offer

33 days Annual Leave (including Bank Holidays)
Birthday Off
Volunteering Days
Discounted Private Medical Insurance Cover
Life Assurance
Income Protection Insurance
Payroll Giving
Cycle Scheme
NEST Pension Scheme
Employee Assistance Programme

Fulltime

New

Assistant Centre Manager

As Assistant Centre Manager, you’ll play a key role in the day-to-day running of...

Location

United Kingdom , Crawley

Salary:

31000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in operational delivery within a service-led or workspace environment
Strong communication skills and confidence in engaging with customers and stakeholders
Ability to manage compliance, facilities, and financial processes effectively
A collaborative approach and flexibility to adapt in a fast-paced environment

Job Responsibility

Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance
Deliver outstanding customer service and help build a vibrant community of entrepreneurs
Support financial processes, including invoicing and cost control, and contribute to commercial success
Assist with marketing initiatives, events, and promoting available space to maximise occupancy
Maintain high standards across building presentation, health and safety, and operational procedures

What we offer

25 days’ holiday + bank holidays
Flexible benefits: Options to swap salary for extra benefits, including additional holiday
Wellbeing days
Employee Assistance Programme
Health resources
Discounts on high street brands
EV leasing
Cycle to work scheme
Full induction
Buddy system

Fulltime

New

Business Centre Manager

As a Business Customer Manager, you'll be accountable for our B2B proposition in...

Location

United Kingdom , Bromborough

Salary:

Not provided

Currys

Expiration Date

Until further notice

Requirements

Management experience and a hands-on style
Background in either a retail or B2B environment (or both!)
Proven coaching skills and a passion for building team confidence and capability
A track record of identifying commercial opportunities to deliver KPIs
To be confident working in a team, approachable and friendly to colleagues and customers

Job Responsibility

Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us
Building a strong network with local businesses, developing new relationships and growing existing accounts
Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression
Inspiring colleagues to put the customer first whilst driving business sales and profit objectives

What we offer

Performance-related bonus
Product discounts on the latest tech
A range of wellbeing initiatives

Fulltime

Assistant Centre Manager

At Oxford Innovation Space, we create and manage inspiring workspaces where ambi...

Location

United Kingdom , Stockport

Salary:

30162.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in operational delivery within a service-led or workspace environment
Strong communication skills and confidence in engaging with customers and stakeholders
Ability to manage compliance, facilities, and financial processes effectively
A collaborative approach and flexibility to adapt in a fast-paced environment

Job Responsibility

Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance
Deliver outstanding customer service and help build a vibrant community of entrepreneurs
Support financial processes, including invoicing and cost control, and contribute to commercial success
Assist with marketing initiatives, events, and promoting available space to maximise occupancy
Maintain high standards across building presentation, health and safety, and operational procedures

What we offer

25 days holiday + bank holidays
flexible benefits including additional holiday
wellbeing days
Employee Assistance Programme
health resources
discounts on high street brands
EV leasing
cycle to work scheme
full induction
buddy system

Fulltime

Centre Manager

Location

United Kingdom , Dartford

Salary:

45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven leadership experience in a customer-focused or service-led environment
A commercial mindset with experience in sales, marketing, and budget management
Confidence in building relationships with diverse stakeholders
A flair for creating welcoming, professional environments - whether from coworking, hospitality, or similar sectors
A passion for creating great experiences and building community

Job Responsibility

Act as a figurehead for the centre locally, regionally and nationally, creating success, selling and marketing the product offering whilst enhancing its reputation for excellence
Overall management control and accountability for the financial and commercial performance of the centre, and to deliver all aspects of sales, marketing, and operational activities for the centre to attract new customers and ensuring the retention of existing occupiers
Cultivate the working partnership between OI Space and our clients to identify and develop areas of collaboration and joint initiatives
Deliver a world class service to the centre community in facilities, support and collaborative connections and the training and development of centre staff

What we offer

25 days’ holiday + bank holidays
Options to swap salary for extra benefits, including additional holiday
Wellbeing days and health resources
Full induction, buddy system, and ongoing learning opportunities
A supportive, inclusive team that values your voice and ideas
A chance to make a real difference in the lives of entrepreneurs and growing businesses

Fulltime

Assistant Centre Manager

Location

United Kingdom , Crawley

Salary:

31000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in operational delivery within a service-led or workspace environment
Strong communication skills and confidence in engaging with customers and stakeholders
Ability to manage compliance, facilities, and financial processes effectively
A collaborative approach and flexibility to adapt in a fast-paced environment

Job Responsibility

Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance
Deliver outstanding customer service and help build a vibrant community of entrepreneurs
Support financial processes, including invoicing and cost control, and contribute to commercial success
Assist with marketing initiatives, events, and promoting available space to maximise occupancy
Maintain high standards across building presentation, health and safety, and operational procedures

What we offer

25 days' holiday + bank holidays
Options to swap salary for extra benefits, including additional holiday
Wellbeing days
Employee Assistance Programme
Health resources
Discounts on high street brands
EV leasing
Cycle to work scheme
Full induction
Buddy system

Fulltime

Commercial Manager

Take on the role of Commercial Manager with a Tier 1 contractor, rapidly develop...

Location

United Kingdom , Slough

Salary:

80000.00 - 90000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Have a relevant CSCS/ SMTS qualification
Experience working as a Senior Quantity Surveyor with a good knowledge of commercial and/or contract law
Industrial or commercial Large MEP project experience
Experience in Client facing roles
Experience with NEC and Design and Build contracts
Strong communication skills, a proactive attitude, and the ability to work as part of a delivery-focused team.

Job Responsibility

Ensure communications to stakeholders and that project responsibilities are carried out
Coordinate and manage the conditions, terms and notices of contracts
Monitor the scope and progress of the project and manage this in relation to the contract
Handle dispute management procedures
Being a representative of the company values and promotes EHS standards.

What we offer

Travel allowance
Bonus
Company Car
Private Healthcare
Pension
Holidays
Clear Progression
Major Data Centre Projects

Fulltime

Profit Centre Manager - E-commerce (Construction & Trade)

We're recruiting for a Profit Centre Manager to take full ownership of a highly ...

Location

United Kingdom , Middlesbrough

Salary:

60000.00 - 80000.00 GBP / Year

Step Ahead Recruitment Ltd

Expiration Date

Until further notice

Requirements

Experience in a senior role within an e-commerce environment
Strong entrepreneurial commercial mindset with P&L ownership
Understanding of digital trading and customer acquisition
Comfortable working across marketing, operations and supply chain
Hands-on, proactive and happy operating in a smaller team
Experience selling into trade or construction markets would be the ideal, however not essential.

Job Responsibility

Online trading performance (sales, margin, conversion)
Product, pricing and supplier management
Customer journey and website performance
Digital marketing (via an agency)
Fulfilment, logistics and service levels
Team leadership and development

What we offer

Uncapped profit share (c.£40–50k expected year one)
Company car or £750 per month allowance
Excellent Pension scheme – (matched contributions up to 6%)
Healthcare, life assurance
25 days holiday rising with long service

Fulltime

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Centre Experience & Commercial Manager

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