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Office Angels Logo Office Angels · Customer Service

Centre Assistant

United Kingdom, Basingstoke 24000.00 - 25000.00 GBP / Year · Job Posted July 16, 2025
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Job Description

As a Centre Assistant, you will play a vital role in ensuring the smooth day-to-day operations of our centre. Your primary focus will be on customer service, event support, cleanliness, safety, and general operations. This position is key to creating a welcoming and efficient environment for all our visitors.

Job Responsibility

  • Greet and Assist: Welcome customers, provide information, and handle enquiries with a friendly demeanour
  • Maintain Cleanliness: Ensure all areas of the centre are clean and hygienic at all times
  • Equipment Monitoring: Inspect and monitor equipment, reporting any damage or safety concerns promptly
  • Support Activities: Assist in delivering activities and events, with training provided
  • Administrative Tasks: Perform basic admin duties such as answering phones and checking in clients
  • Health & Safety Compliance: Ensure compliance with all health and safety regulations
  • Security Duties: Assist with locking and unlocking the building as needed
  • Promote Events: Engage with customers to promote centre events and services through social media and personal interactions

Requirements

  • Excellent interpersonal and communication skills
  • Strong organisational and multitasking abilities
  • Ability to work independently and collaboratively
  • Experience in a customer-facing or leisure environment
  • Basic IT skills and familiarity with booking systems

Nice to have

  • Experience in a customer-facing or leisure environment
  • Basic IT skills and familiarity with booking systems

What we offer

  • Competitive pay
  • Staff discounts across centre services
  • Training and development opportunities to enhance your skills
  • Flexible working hours to suit your lifestyle
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