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Centre Administrator

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JLL

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Location:
United Kingdom , Feltham

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join JLL at an Exciting Mixed-Use Property! We are seeking an organised and experienced Centre Administrator to join our team at the vibrant mixed-use property. This is a fantastic opportunity to make a real impact, ensuring smooth operations and a positive experience for users and tenants alike.

Job Responsibility:

  • Act as an ambassador for JLL and The Centre, serving as Receptionist and First Line Host in the Management Suite Reception Area
  • Forge positive relationships with Occupiers, Contractors, the wider community, and the Client
  • Maintain a welcoming and professional reception area, ensuring high standards of cleanliness and presentation
  • Provide refreshments for visitors and catering for meetings
  • Vet and screen calls and visitors to the Centre Management Office
  • Handle enquiries professionally via phone, in person and email
  • Book in contractors on Touchpoint system
  • Provide administrative and receptionist support to the Centre Manager, Operations Manager and Security
  • Draft correspondence, collate and present data for reports and records
  • Ensure IT and communication equipment is in working order
  • Coordinate and issue dates for Centre Management team meetings and Occupier meetings, take minutes, and circulate them promptly
  • Book and track concessions and events, liaising with the concessions booking company to manage bookings and drive commercial income
  • Arrange for invoices to be raised and ensure accurate tracking of bookings
  • Assist with the Centre’s advertising, marketing, and events, including coordinate and implement website updates and content changes
  • Collect weekly media from Occupiers and manage releases across social media channels
  • Process, code and check invoices
  • Assist with managing complex service charge budgets, end-of-year reconciliations and gather information to support budget setting
  • Issue purchase orders, manage income and expenditure trackers ensuring tracking of forecast expenditure
  • Handle accounts queries
  • Maintain databases, ensuring accuracy and up-to-date records
  • Arrange utility and business rates transfers, assist with utility negotiations and queries, and submit readings
  • Book and coordinate Health and Safety inspections
  • Process and close insurance claims, including collating required information
  • Conduct stock checks to ensure adequate levels of office and kitchen supplies
  • Assist with obtaining occupier trade feedback
  • Attend training and development courses as required
  • Undertake any other duties necessary to fulfil and support the operational requirements of the Centre Management Office and The Centre as a whole

Requirements:

  • Minimum of two years’ financial administration experience, including processing invoices, tracking expenditure in preparation for supporting budget and reconciliation activity
  • Basic understanding of schedules and coding within financial or operational systems
  • Professional front‑of‑house presence, demonstrating confidence, polish and the ability to maintain a welcoming reception environment
  • Advanced and clear communication skills, handling enquiries and visitor screening with diplomacy across phone, email and in‑person interactions, strong attention to detail and organisational capability
  • Proven administrative strength, supporting managers, preparing documentation and reports to a high standard and accurately tracking and updating information in a timely manner
  • Strong stakeholder engagement, building positive relationships and gathering occupier feedback to support community and operational standards
  • Proficient in Microsoft Office Suite, with the ability and willingness to learn new systems and technology
  • Self‑starter with strong multitasking ability, able to manage multiple projects under pressure and work effectively both autonomously and as part of a team
  • Numerical competence, including the ability to calculate figures and percentages and draft clear, well‑presented written correspondence and documents

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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