Centralized Surgical & Procedural Scheduler Job at beebe healthcare (Rehoboth Beach)

Job Description

Beebe Healthcare is seeking a detail-oriented and customer-focused Centralized Surgical & Procedural Scheduler to join our growing team. In this vital role, you will coordinate surgical and procedural scheduling across multiple care settings, ensuring patients receive timely access to care while supporting efficient operations for providers and clinical teams. The ideal candidate is highly organized, excels in a fast-paced environment, and possesses strong communication and scheduling skills. This position serves as a critical liaison between physician practices, patients, and procedural departments to ensure a seamless and positive patient experience.

Job Responsibility

Schedule surgical and procedural cases within Epic in accordance with organizational policies and procedures
Coordinate scheduling across hospitals, ambulatory surgery centers, and procedural suites throughout the health system
Ensure accuracy of scheduling details, including procedure type, surgeon, equipment needs, and estimated case duration
Serve as the primary point of contact between physician offices and perioperative services
Monitor schedules and support optimal block utilization through proactive case management
Coordinate with pre-admission testing, insurance authorization teams, and clinical departments to facilitate patient readiness
Conduct outbound patient calls to coordinate procedure dates and provide scheduling support
Schedule post-operative appointments and ensure continuity of care
Initiate and track insurance authorization workflows as needed
Maintain compliance with scheduling policies, regulatory requirements, and patient safety standards
Participate in scheduling audits, quality initiatives, and process improvement efforts designed to enhance patient access and operational efficiency

Requirements

Minimum of two years of healthcare scheduling, patient access, medical office, or related healthcare experience
Strong computer skills and ability to navigate multiple systems simultaneously
Excellent organizational, communication, and customer service skills
Ability to prioritize competing demands in a fast-paced environment
Knowledge of medical terminology
High school diploma or equivalent

Nice to have

Experience scheduling surgical or procedural cases
Experience utilizing Epic or a comparable electronic health record system
Knowledge of insurance verification and authorization processes
Experience working in perioperative services, physician practices, patient access, or surgical scheduling environments

What we offer

Sign-on and Referral Bonuses for select positions
Tuition Assistance up to $5,000
Paid Time Off
Long Term Sick accrual
Employer Contribution Plan
Free Short and Long-Term Disability for Full Time employees
Zero copay for drugs on prescription plan for certain conditions
College Bound 529 Savings Plan
Life Insurance
Beebe Pers via WorkAdvantage
Employee Assistance Program
Pet Insurance

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Centralized Surgical & Procedural Scheduler

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