Central Support Specialist Job at Ampa - Legal & Professional Services (Flexible)

Client Support Specialist

We’re here to build a network the UK can count on – one that connects people, pl...

Location

United Kingdom , Farnborough, London or Newbury

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Able to obtain and maintain Developed Vetting clearance (DV)
Experienced in a Business Management, PMO or operational role within a client facing or service based environment
Highly organised, comfortable working in a fast-paced environment, with excellent attention to detail and the ability to manage multiple priorities
Confident communicator, able to engage credibly with senior stakeholders and client facing teams
Data driven, with experience producing reports, dashboards and insights to support decision making
Expert proficiency in Microsoft PowerPoint, Word, and Excel

Job Responsibility

Acting as the operational backbone of the function, the role provides governance, planning and reporting
Attending client and internal meetings alongside the Head of Client Services to ensure we are tracking and managing customer excellence and delivery oversight across client programmes, ensuring work is prioritised, risks are managed and outcomes are delivered to a high standard
Prepare the Head of Client Services for internal, external, and executive forums by working with the Client Services team and Defence & Secure Office
Provide day-to-day operational and support to the Client Services Leadership team, enabling them to focus on client engagement and service delivery
Support planning and coordination of client initiatives, service improvements and change activity
Act as a central point of contact for governance, reporting and process alignment across client accounts
Proactively collaborate across functions to coordinate and support delivery of the Defence Action Plan, ensuring alignment from planning through execution

What we offer

Excellent basic salary plus bonus and Vodafone benefits
great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
discounts, vouchers, a pension plan
amazing learning tools and top-notch parental leave policies

Fulltime

Marine Technical Support Specialist

Location

Netherlands , Nijmegen

Salary:

Not provided

Alfa Laval

Expiration Date

Until further notice

Requirements

Bachelor Marine degree (or comparable)
Experience in the Marine industry
Proactive and customer centric approach to remote support
Maintaining both internal and external relationships professionally
Providing feedback from troubleshooting cases and on board visits within the organization
Support line for the Service engineers who visit on board to perform different service jobs
English is a must as job is performed in English language

Job Responsibility

Remote trouble shooting, identification and analysis of the problem
Acts as a technical planner for trouble-shooting tasks in coordination with the Global Marine Coordinator to fine tune tasks in terms of needed, skills, tools, additional parts, timing of work
Identification of FSE skills, tools, spare parts & equipment needed on board
Creation of service requests
Ability to handle all major products and applications at least within one BU
Quality check of reports and documentation of all performed service tasks
Works in a global planning and case handling tool (Microsoft CRM) for all possible tasks
Hand over to Global Marine Coordinator
Training of local FSE
Acts as a regional knowledge and skill transfer from Central BU technical specialists and cascades this out to local SC upon need

What we offer

24 vacation days as well as 13 ADV days for a fulltime position
A performance bonus of up to 10% of your annual salary
A company fitness plan where you can get a discount in over 3000 sporting venues in the Netherlands
Flexible working hours, as well as the possibility to work from home

Fulltime

Intermediate Application Support Specialist

We are seeking a highly motivated and customer-focused Intermediate Application ...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

August 02, 2026

Requirements

Salesforce Ecosystem Acumen: Strong hands-on experience supporting Salesforce-based applications, with a solid understanding of standard objects, workflows, flows, profiles, permissions, and dashboards.
SaaS Ticket Lifecycle: Proven experience providing end-user support in a cloud-hosted SaaS environment using enterprise incident management systems (e.g., ServiceNow, Jira, Salesforce Service Cloud).
Data Integration & Flows: Foundational understanding of integrated data streams, synchronization issues, and dependency management across distributed systems.
QA & Testing Capabilities: Functional experience writing or executing test scripts, tracking codebase defects, and validating fixes during release support windows.
Customer Service Focus: A strong customer-first mindset with proven patience, strong listening skills, and the ability to manage high-pressure situations and user expectations.
Problem Solving: Strong critical thinking skills to perform error tracing, analyze underlying patterns across recurring incidents, and suggest structural improvements.
Communication Depth: Clear, structured written and verbal communication skills, with a polished ability to explain complex technical configurations simply to non-technical users.
Regulated Domain Awareness: Familiarity working within large structured frameworks or healthcare-adjacent systems (such as EMRs, clinical assessment tools, or long-term care systems) alongside standard privacy principles is highly valued.
Certifications: Active professional credentials, such as a Salesforce Certified Administrator designation, are considered a strong asset but are not mandatory.

Job Responsibility

Application Troubleshooting: Deliver high-tier technical support and root-cause analysis to triage and resolve application data, record validation, and configuration issues within Salesforce environments
Incident & Queue Management: Manage corporate ticket queues, prioritize incoming incidents based on business impact or urgency, and maintain strict adherence to service level agreements (SLAs)
Technical Documentation: Author and maintain technical support documentation, operational deployment guides, known error databases, and searchable knowledge-base entries
Cross-Functional Liaison: Act as a central point of contact between end users and specialized technical streams—such as Database Administrators, Network Engineers, and Security Specialists—to coordinate issue resolutions
System Maintenance & Releases: Support platform upgrade schedules, change management processes, release cycles, and post-deployment validation activities
Reporting & Analytics: Design, configure, and manage standard reports and visual dashboards to deliver actionable data insights to various business units
Quality Assurance Support: Participate in operational quality assurance reviews, executing functional or regression test cases, and supporting User Acceptance Testing (UAT) tracking
User Enablement & Training: Develop and deliver customized technical training, user-friendly how-to guides, and release notes to business users
Operational Compliance: Ensure all solution support activities comply with corporate digital accessibility guidelines and data protection policies

What we offer

Diverse Tech Exposure: Deepen your technical knowledge within the Salesforce ecosystem, cloud-based SaaS integrations, and modern incident management platforms
Professional Growth: Capitalize on an environment that values cross-functional exposure to Quality Assurance, release validation, and deployment tracking
Long-Term Continuity: Secure a stable 15-month foundational contract offering strong career predictability and extension avenues
Structured Environment: Gain experience supporting critical systems while operating within defined compliance, accessibility, and operational excellence standards

Fulltime

Specialist, Central Stores Logistics

The Central Stores Logistics Specialist is responsible for assisting the Central...

Location

United States , Richmond

Salary:

Not provided

Eastern Kentucky University

Expiration Date

Until further notice

Requirements

1 year of experience
A valid drivers license

Job Responsibility

Efficiently make deliveries to all areas of the University by working closely with the Central Stores Supervisor to prioritize and organize our logistics
Maintain the chain of custody for all deliveries by receiving ground and freight deliveries and keeping accurate records and communicating with campus community as needed
Report back to the Central Stores Supervisor regarding any needs or concerns from faculty and staff to make sure we are sustaining top level customer service
Support record keeping functions in the warehouse in any way deemed necessary by the Central Stores Supervisor

Fulltime

Mailroom Support Specialist

We are looking for a dependable Mailroom Support Specialist to support daily mai...

Location

United States , Boulder

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience working in a mailroom, shipping/receiving, or similar operational support environment
Ability to sort, process, and distribute daily mail with a high level of accuracy and attention to detail
Familiarity with handling incoming and outgoing mail, including courier coordination and internal delivery routines
Strong organizational skills with the ability to manage multiple tasks and meet recurring schedules
Comfortable using email and written communication to coordinate updates and respond to routine inquiries
Ability to lift, carry, and move mail bins, packages, and supply items as part of daily responsibilities
Dependable attendance, attention to detail, and a service-oriented approach to supporting internal teams

Job Responsibility

Organize incoming mail each day, preparing items for accurate routing to the appropriate internal teams
Deliver correspondence and packages throughout departments in line with established timelines and service expectations
Coordinate interoffice mail movement with external courier partners, including both outgoing dispatches and incoming transfers
Review, open, and process mail while following company procedures and applicable compliance standards
Investigate and manage returned or undeliverable items, ensuring proper follow-up and documentation when needed
Prepare outgoing mail for shipment and oversee scheduled pickups to maintain timely delivery
Fulfill Central Supply requests and distribute materials to support operational needs across the business
Monitor mailroom materials and replenish inventory to keep essential supplies available at all times
Provide additional administrative and operational assistance as needed to help the department function effectively

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Product Support Specialist

At Linear, we're building the product development system for teams and agents. A...

Location

United States; Canada

Salary:

Not provided

Linear

Expiration Date

Until further notice

Requirements

Passion about technology, quality, and Linear’s mission
Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users
Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile)
Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role
Based in U.S. or Canada Eastern or Central time only

Job Responsibility

Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit
Partner with our engineering team to document and reproduce bugs
Surface trends and insights from customer feedback to the team at large to inform product choices
Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations

What we offer

Competitive salary and equity
Employee-friendly equity terms including early exercise in the US and extended exercise windows
Daily meal and coffee stipend on every workday
Paid co-working space or desk
Health coverage (based on country requirements)
5 weeks paid vacation, plus local statutory holidays
4 months paid parental leave
Paid month off after 4 years & every 2 years thereafter
Regular team events and off-sites
Remote-first with no required commute

Fulltime

Technical Support Specialist - NetApp

Technical Support Specialist - NetApp, delivers proactive and preventive support...

Location

Portugal

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

Degree or equivalent training in Information and Communication Technology (ICT)
Minimum 15 years of experience on NetApp products support and administration
Strong background of Storage infrastructure platforms
Familiarity with cloud technologies such as Azure, AWS, or Google Cloud
Understanding of ITIL and/or Agile methodologies is a plus
Excellent communication skills with the ability to convey technical details to non-technical stakeholders
Role model for his team mates in both technical aspects, customer handling and professional attitude
Team player
Capable of working both independently and within an international team
Strong organizational skills with the ability to prioritize and meet deadlines

Job Responsibility

Ensure operational continuity of NetApp systems on-premises or in the cloud
Execute centralized deployment services
Handle customer tickets in a professional way as per Arrow’s ways of working
Provide monthly activity reports to customers
Respond to system alerts, support tickets, and customer change requests
Serve as the technical advisor and point of contact for customers
Collaborate with internal teams and NetApp support to ensure a high-quality customer experience
Stay updated on industry trends, emerging technologies, and the NetApp roadmap
Participate in the on-call rotation to cover 24x7 service continuity

Fulltime

Central Support Administrator

Play a key role in making sure we have the materials, information and processes ...

Location

United Kingdom , Eastleigh

Salary:

27310.50 GBP / Year

Abri

Expiration Date

Until further notice

Requirements

Strong administrative experience
Ability to manage conflicting priorities
Experience with procurement requirements
Clear communication skills

Job Responsibility

Processing invoices and closing work orders
Liaising with contractors, suppliers and colleagues
Ensuring accuracy, efficiency and customer focus
Investigating discrepancies to align with procurement requirements
Supporting teams across Commercial Services including Damp & Mould specialists
Raising and monitoring orders
Ensuring customers have needed information
Resolving queries and attending meetings
Ensuring smooth delivery of repairs and maintenance programmes

What we offer

Comprehensive benefits
Excellent working environment
Supportive team

Fulltime

Select Country

Central Support Specialist

Job Responsibility

Requirements

Looking for more opportunities?