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Capsticks Solicitors LLP Logo Capsticks Solicitors LLP · Office Administration

Central Services Coordinator

United Kingdom, Leeds Employment contract · Job Posted March 25, 2026
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Job Description

Our Administration Assistants provide critical on-site support in each of our offices as part of a team who are responsible for dealing with incoming and outgoing post requests, digital amendments and general office management. This role involves hands-on documents processing daily, focusing on handling, preparing and storing physical papers and documents whether that may be completing various volumes of printing, scanning and filing.

Job Responsibility

  • Sort, scan, rename and distribute incoming mail
  • Provide scanning, and printing as per client instructions
  • Process outgoing post including printing and franking of letters
  • Courteously greet and interact with visitors to the premises
  • Deliver an exceptional file management service
  • Extensive computer and data related tasks
  • Accept requests from Fee Earners/PAs, notifying them of estimated completion time as appropriate and in line with service level agreements
  • Maintaining general stock management including stationery and catering items
  • Ensuring facilities and other equipment are properly utilised and maintained
  • Arranging refreshments/lunches for any client meetings, as well as setting this up in meeting rooms
  • Managing a structured and efficient workflow for all service areas within your remit
  • Participating in cross departmental and site projects or other ad hoc requests as assigned by the Site Lead, Central Services Manager or Head of Division
  • Actively participating in all on site health and safety audits and assessments and oversee compliance as required
  • Ensuring operations reflect the initiatives set by the firm (sustainability and paper-lite etc.)
  • Collect and complete any information required for billing or client charge back data

Requirements

  • Experience working on Microsoft Office programmes
  • Excellent customer service skills, confident in liaising with Clients and strong communication skills
  • Client-focused approach to service provision through personal commitment to their business
  • Strong attention to detail and a critical eye for accuracy, with a ‘right first time’ attitude
  • Ability to work under pressure within tight deadlines with flexible approach
  • Continual improvement mentality, open and receptive to feedback
  • Build and grow relationships with key Clients and service users
  • Ownership for work produced in terms of the final product e.g. consistency, accuracy and quality
  • Previous experience in an office environment using office equipment and software desired
  • Ability to handle confidential information with discretion

What we offer

Competitive Salary & Benefits

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