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Central Service Dispatcher

United States, Hermitage 56304.00 - 77418.00 USD / Year · Job Posted February 16, 2026
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Job Description

Sunbelt Rentals is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards.

Job Responsibility

  • Assist Central Service Manager
  • Coordinating and ensuring the timely and accurate dispatch of Road Mechanics
  • Creating and monitor road mechanic’s schedules
  • Creating and monitor receipt and maintenance schedules for company equipment
  • Review daily and weekly driver logs in accordance with company and DOT standards
  • Perform daily truck inspections in accordance with company and DOT standards
  • Work closely with other store locations to assist them in meeting their customer’s equipment needs
  • Handle customer complaints in a professional manner
  • Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
  • Provide adequate feedback to the Region or District PC’s regarding the timely delivery and receipt of equipment
  • Follow Standard Operating Procedures

Requirements

  • High School Education
  • Working knowledge of the DOT Federal Motor Carrier Safety Regulations
  • At least two years prior knowledge of the applications of various construction/industrial equipment
  • Working knowledge of the delivery area
  • Able to effectively communicate
  • Lift, bend, stoop, squat, reach, crouch and kneel
  • Sit or stand for long periods of time

Nice to have

Customer Service & Dispatch training

What we offer

  • Health, Dental and Vision plans
  • 401(k) Match
  • Volunteer time off
  • Short-term and long-term disability
  • Accident, Life and Travel insurance
  • Flexible spending
  • Tuition Reimbursement Options
  • Employee Assistance Program (EAP)
  • Length of Service Awards
  • 12-25 vacation days depending on years of service
  • 5 sick days
  • 6 holidays
  • 2 half day holidays
  • 2 floating holidays
  • 1 inclusion day
  • 1 volunteer day

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