Central Operations Manager Job at Voi Technology (Stockholm)

Sr. Manager, Central Operations

The Territory Consumer Operations team (formerly Eater) sits within Consumer Ope...

Location

United States , New York, New York; San Francisco, California; Chicago, Illinois

Salary:

183000.00 - 225500.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

7+ years of experience in strategy, operations, consulting, or similar analytical roles.
Bachelor's degree in a quantitative, business, or technical field.
Experience in financial modeling, P&L management, capital allocation frameworks, or lifecycle segmentation and consumer strategy.
Experience with SQL

Job Responsibility

Execute market and territory-level strategic initiatives to drive performance and achieve input targets aligned to the growth framework
Monitor and analyze territory performance
build and maintain dashboards to surface actionable insights
Conduct ad hoc analyses to identify opportunities, diagnose issues, and inform local decision-making
Partner closely with Consumer Operations pods to support scaled execution, inform product strategy and prioritization, and drive strong US and territory performance
Partner with Territory GMs, Market Intelligence, Finance, and other teams (Tech, Brand Marketing, CRM, Performance Marketing, Legal) to shape strategy and prioritize initiatives
Share accountability for territory and market input targets, contributing to broader US business goals
Develop deep understanding of local market dynamics to inform strategy and support both territory-specific and scaled initiatives
Own and optimize ongoing business-as-usual operations to ensure consistent execution and performance

What we offer

eligible to participate in Uber's bonus program
may be offered an equity award & other types of comp
eligible to participate in a 401(k) plan
various benefits

Fulltime

Technical Program Manager, Central Operations

The Technical Program Manager (TPM), Central Operations will be an individual co...

Location

United States , San Francisco

Salary:

114000.00 - 145000.00 USD / Year

Handshake

Expiration Date

Until further notice

Requirements

Experience in technical program management, operations, or a similar IC role supporting cross-functional initiatives
Strong SQL and data analysis skills
ability to independently investigate operational data and surface actionable insights
Proven ability to manage multiple programs or workstreams simultaneously with strong attention to detail
Comfort working “in the weeds” of operational workflows and translating messy real-world processes into structured plans

Job Responsibility

Driving the execution of operational programs across key central ops functions, including Trust & Safety, Pay Operations, and Contractor Management
Designing, improving, and scaling operational processes through strong program management, technical fluency, and data-driven decision making
Working closely with partners in Legal, Finance, Product, Engineering, Analytics, and Delivery to translate business and operational needs into clear requirements, execution plans, and measurable outcomes

What we offer

Equity in a fast-growing company
401(k) match, competitive compensation, financial coaching
Paid parental leave, fertility benefits, parental coaching
Medical, dental, and vision, mental health support, $500 wellness stipend
$2,000 learning stipend, ongoing development
Internet, commuting, and free lunch/gym in our SF office
Flexible PTO, 15 holidays + 2 flex days
Team outings & referral bonuses

Fulltime

Senior Operations Manager, Central Ops

The Senior Operations Manager, Central Ops will be a strategic leader responsibl...

Location

United States , San Francisco

Salary:

192000.00 - 240000.00 USD / Year

Handshake

Expiration Date

Until further notice

Requirements

Strong leadership skills with the ability to motivate teams, set clear expectations, and drive accountability against metrics
Advanced SQL skills and strong data analysis capabilities
ability to independently pull, analyze, and interpret data to inform decisions
Demonstrated experience driving cross-functional initiatives and influencing partners without direct authority

Job Responsibility

Own and scale multiple central operations functions, including Trust & Safety, Pay Operations, and Contractor Management
Manage a small team of operators and frontline managers
Drive operational excellence
Lead high-impact initiatives that improve performance against clearly defined metrics and targets
Work cross-functionally with Legal, Finance, Product, Engineering, Analytics, and Delivery teams to design, execute, and continuously improve operational processes that support the business

What we offer

Equity in a fast-growing company
401(k) match, competitive compensation, financial coaching
Paid parental leave, fertility benefits, parental coaching
Medical, dental, and vision, mental health support, $500 wellness stipend
$2,000 learning stipend, ongoing development
Internet, commuting, and free lunch/gym in our SF office
Flexible PTO, 15 holidays + 2 flex days
Team outings & referral bonuses

Fulltime

Central London Operations Manager

We’re looking for a dynamic, people-first leader and high-performing operator to...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience and a proven track record in a multi-site hospitality business, ideally within QSR or casual dining
Experience operating flagship, high-volume restaurants in Central London or similarly high-profile trading environments
A strong understanding of what excellent looks like in flagship QSR operations, with the ability to balance pace, standards, service and commercial results
Excellent organisational and problem-solving abilities
Lead by example, live and breathe an epic guest experience, and consistently drive KPIs
Strong leadership and interpersonal skills, with the ability to motivate, inspire and develop teams
Extensive experience recruiting, developing and talent planning within your restaurant teams
Demonstrated ability to analyse financial performance and make sound commercial decisions
Strong knowledge of regulatory compliance and safety standards

Job Responsibility

Oversee the daily operations of multiple locations across Central London, ensuring strong performance, efficiency and profitability
Lead flagship restaurants with a focus on exceptional standards, people leadership and commercial delivery
Ensure compliance with all regulatory requirements, health and safety procedures, and company policies
Build, develop and retain high-performing teams through strong recruitment, training, coaching, development, succession planning and leadership
Put the customer first in everything you and your teams do, driving service excellence and guest feedback
Ensure food quality standards support our ambition to be the most loved QSR brand
Work closely with Chicken HQ teams to access the support and expertise needed to move your restaurants forward
Implement and maintain operational policies, procedures and standards across all locations
Monitor and analyse financial performance, budgets and cost controls to drive profitable growth
Lead continuous improvement initiatives to enhance operational effectiveness and deliver best-in-class results

What we offer

Competitive salary and bonus scheme
£5,000 car allowance
Company car scheme
Benefits platform, including gym discounts and cycle to work
Career progression opportunities
Private healthcare
Life assurance
33 days annual leave
Birthday day off
Free chicken!

Fulltime

Central London Operations Manager

We’re looking for a dynamic, people-first leader and high-performing operator to...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience and a proven track record in a multi-site hospitality business, ideally within QSR or casual dining
Experience operating flagship, high-volume restaurants in Central London or similarly high-profile trading environments
A strong understanding of what excellent looks like in flagship QSR operations, with the ability to balance pace, standards, service and commercial results
Excellent organisational and problem-solving abilities
Lead by example, live and breathe an epic guest experience, and consistently drive KPIs
Strong leadership and interpersonal skills, with the ability to motivate, inspire and develop teams
Extensive experience recruiting, developing and talent planning within your restaurant teams
Demonstrated ability to analyse financial performance and make sound commercial decisions
Strong knowledge of regulatory compliance and safety standards

Job Responsibility

Oversee the daily operations of multiple locations across Central London, ensuring strong performance, efficiency and profitability
Lead flagship restaurants with a focus on exceptional standards, people leadership and commercial delivery
Ensure compliance with all regulatory requirements, health and safety procedures, and company policies
Build, develop and retain high-performing teams through strong recruitment, training, coaching, development, succession planning and leadership
Put the customer first in everything you and your teams do, driving service excellence and guest feedback
Ensure food quality standards support our ambition to be the most loved QSR brand
Work closely with Chicken HQ teams to access the support and expertise needed to move your restaurants forward
Implement and maintain operational policies, procedures and standards across all locations
Monitor and analyse financial performance, budgets and cost controls to drive profitable growth
Lead continuous improvement initiatives to enhance operational effectiveness and deliver best-in-class results

What we offer

Competitive salary and bonus scheme
£5,000 car allowance
Company car scheme
Benefits platform, including gym discounts and cycle to work
Career progression opportunities
Private healthcare
Life assurance
33 days annual leave
Birthday day off
Free chicken!

Fulltime

Staff Program Manager - Central Engineering Operations

Fivetran is building data pipelines to power the modern data stack for thousands...

Location

Serbia , Novi Sad

Salary:

Not provided

Fivetran

Expiration Date

Until further notice

Requirements

6+ years of experience in technical/operations management in the technology/software development industry with technical expertise that enables you to define automation requirements, automate operational workflows, and perform data analysis using query languages and AI
Ability to work directly with senior leadership on programs, including leading R&D-wide (engineering, product, design, security) initiatives from start to finish
Proven experience in optimizing operations on an Engineering and R&D scale, creating actionable plans, and managing execution to enhance operational effectiveness, efficiency, and scalability across multiple engineering teams and departments, and adhering to various compliance requirements
You can facilitate discussions with engineering subject matter experts on topics such as System Design, Data Architecture, Infrastructure Management (including cost management), Quality, etc., in the context of engineering operations
Ability to leverage AI to increase your own productivity and leverage it in the solutions you’re building
Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels
A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills

Job Responsibility

Ensure operations and strategy execution work seamlessly and effectively, and streamline engineering and R&D processes to be simple, value-oriented, and scalable
Lead and manage engineering and R&D process enhancements to set up or improve engineering and cross-departmental processes, and be responsible for transitioning them to operational state (all in coordination with key stakeholders), resulting in documented, repeatable, and measurable processes. This includes end-to-end work from problem definition and data analysis through solution proposal, alignment with R&D leadership, and execution and adoption of the changes
Partner with engineering group leaders to improve planning, execution, and operational health within their organizations, with a particular focus on increasing the efficiency, stability, and effectiveness in the delivery of their strategic objectives
Support engineering leadership in quarterly planning, tracking OKRs, and driving execution against strategic priorities in consistent alignment with engineering-wide and R&D policies and practices
Provide technical leadership and guidance to the team of operations managers to manage engineering initiatives, solve problems, and optimize and automate routine operations, increasing the team's and engineering's value-added time
Work closely with senior engineers and leadership teams to ensure strict adherence to operational processes. Conduct audits and check-ins to identify areas for improvement and ensure continuous process refinement
Collaborate with operations managers and cross-functional partners to improve execution, automate workflows, and increase operational efficiency, and also directly contribute to the improvement and support of our internal knowledge management process and information structure in collaboration with other Ops and PMO teams
Manage R&D-wide initiatives. Coordinate and oversee the preparation, planning, and delivery of engineering updates, events, and R&D-wide initiatives, ensuring alignment with corporate goals
Drive operational excellence across R&D: spearhead and champion global operational strategies, focusing on optimizing engineering processes to be more efficient, scalable, and aligned with the company’s long-term vision

What we offer

100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Manager of Operations / Account Manager

We are seeking a Manager of Operations / Account Manager to execute service deli...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience required
Minimum of 5 years of leadership experience in a customer service-intensive or hospitality-focused environment
Proven track record of managing people and improving performance
Experience managing service level agreements (SLAs), KPIs, and operational metrics
Strong problem-solving, organizational, and stakeholder management skills
Demonstrated ability to implement sustainable process improvements
Experience managing vendors, room setups, reservations, and hospitality services
Proven experience interacting with C-level executives and senior leadership
Strong communication skills with humble confidence
Exceptional listening skills and the ability to anticipate needs

Job Responsibility

Establish and maintain quality-of-service delivery across Central Reprographics Office (CRO) and office printer fleet operations
Implement standardized operational processes to drive consistency and efficiency
Track operational controls and ensure management information reporting requirements are fulfilled
Execute action items from account plans
Manage overall account performance against contractual and target metrics
Ensure operations remain within agreed budgets and timelines
Escalate operational compliance and financial risk areas appropriately
Investigate and resolve escalated issues and communicate significant matters to senior leadership
Maintain continuous communication regarding critical operational issues
Develop a strong understanding of the business and the impact of services provided

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Marketing Operations Manager / Marketing Project Manager APJ

Reporting to the Head of Content APJ (who is an empathy and growth mindset leade...

Location

Australia , Sydney CBD

Salary:

130000.00 - 140000.00 AUD / Year

Salt

Expiration Date

Until further notice

Requirements

5+ years’ experience managing agencies, content operations, or marketing operations, ideally in a regional or global context within a SAAS organisation ideally (not essential)
Strong project management skills: planning, tracking, and delivering on deadlines, with the ability to guide agencies and internal stakeholders
Experience implementing SOPs, managing SLAs, and optimising operational workflows
Proven budget management skills, including PO validation, invoice review, and financial reporting
Familiarity with project management tools, content management systems, asset libraries, and event technology platforms
Ability to track KPIs, analyse performance data, and translate insights into actionable improvements
Soft Skills: proactive problem-solver, calm under pressure, detail-oriented, adaptable, collaborative, and values-driven

Job Responsibility

Build and maintain strong relationships with content and event agencies across JAPAC, guiding them on expectations, processes, and compliance
Collaborate with internal stakeholders to align on project goals, timelines, and deliverables
Oversee project management for campaigns and events, ensuring milestones and deliverables are met & ensure clear SLAs, QA checkpoints, and smooth handoffs from intake to execution
Implement and optimise operational workflows, SOPs, and SLAs
Monitor budgets, validate POs and invoices, and provide KPI reporting
Serve as the central point of contact for agencies, resolving escalations and ensuring quality standards
Provide accurate KPI data (velocity, quality, ROI, efficiency) to leadership dashboards

What we offer

12-month maximum term contract (full paid leave entitlements) with a view to extending or converting to permanency
Work at a globally recognised tech innovator with an exceptional culture
Collaborate with world-class teams across the JAPAC region
Opportunities for career growth, skill development, and global exposure
A hybrid working model and a supportive team environment

Fulltime

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Central Operations Manager

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