Central Operations Administrator

• Support all areas of central operations team in administrative tasks such as, customs, loss prevention, health and safety and other operational demands
• Process daily clearance instructions, ensuring all details are completed accurately and the customs clearance tracker is kept fully up to date
• Oversee Customs Warehouse operations, including tobacco submissions to CW via third‑party agency
• Create and maintain new product lines within the customs warehouse system and update processing templates as required
• Complete relevant paperwork to support monthly stock removals from the customs warehouse, ensuring accurate reporting and reconciliation
• Prepare and submit Tobacco and Spirits declarations across the business
• Produce and submit monthly reports for both the UK and Ireland
• Manage monthly declarations, ensuring timely and accurate submission
• Compile the monthly shrink report for review by the Head of Central Operations and the Loss Prevention Manager
• Conduct data analysis using Loss prevention tools, produce tailored reports to support the Loss Prevention
• Carry out in‑depth data analysis to identify potential internal risks with clear, evidence‑based findings
• Prepare and distribute weekly stock reports to stores, including adapting and formatting the file prior to circulation

• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong analytical skills with ability to work with minimal guidance
• A self-starter with good organisational skills and the ability to manage multiple tasks simultaneously
• Excellent attention to detail and accuracy
• Good communication skills, both written and verbal
• Ability to fully analyse data as required

Understanding of Retail Operations and/ or the Travel Industry is desirable

• Bonus – Earn up to 15% bonus on top of your salary
• 25 days holiday – Plus bank holidays, with the opportunity to buy or sell up to 5 days to suit your needs
• Up to 25% in store discounts
• Cash Plan – Claim back everyday health costs like dental, optical, and physio
• Pension – We’ll top up your future with up to 3% monthly contribution to your pension pot
• Life assurance – Protection for your loved ones with 2x your base salary in life cover, just in case